Novum: Der Chatbot spricht bereits

Novum: Der Chatbot spricht bereits

Chatbot digital
Schlankere Guest Journey und mehr Direktbuchungen durch den Chatbot. / © adobe stock panuwat

In allen Hotels der Gruppe Novum Hospitality optimiert ein Chatbot künftig die Gäste-Kommunikation. Die erste, mehrmonatigen Versuchsphase in vier Hotels läuft.

{"host":"hospitalityinside.com","user-agent":"CCBot/2.0 (https://commoncrawl.org/faq/)","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8","accept-encoding":"br,gzip","accept-language":"en-US,en;q=0.5","cp-paywall-state":"free","if-modified-since":"Thu, 12 Dec 2024 07:17:05 GMT","x-forwarded-for":"18.97.9.175","x-forwarded-host":"hospitalityinside.com","x-forwarded-port":"443","x-forwarded-proto":"https","x-forwarded-server":"17fef66d9534","x-real-ip":"18.97.9.175"}REACT_APP_OVERWRITE_FRONTEND_HOST:hospitalityinside.com &&& REACT_APP_GRAPHQL_ENDPOINT:http://app/api/v1