Accor now also launches WOJO in Germany and Austria
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The wake-up call
Berlin. The pandemic has made it impossible to pay higher salaries. Other solutions are needed: The new "talent pool" is made up of refugees. And the next big opportunity to fill empty spaces in hotels is the "remote industry" that is now emerging. Covid-19 has given Sébastien Bazin, CEO of Accor, the necessary space for a rethink of certain highly charged issues. He has become humble, but tackles problems with vision and new insights. Maria Puetz-Willems met him in Berlin.