Wiesbaden. The deaths of two British tourists in Hurghada, Egypt, who were guests at the Steigenberger Aqua Magic Hotel, have made huge waves in international media this week. Tour operator Thomas Cook, which the couple used to book their holiday, has meanwhile offered guests alternative accommodation. Autopsies are in the process of being carried out. Even if no responsibility can be laid at the door of the hotel for the deaths, the damage for the brand is growing by the day. Lawyer Dr Christian Zerr, an experienced franchise expert and partner at the Munich law firm Graf von Westphalen, explains the legal situation for franchisees and franchisors in such a case.
