Dubai live: How the glittering city suffers and thrives

Dubai live: How the glittering city suffers and thrives

Maria Pütz-Willems

Dear Insider,


Dubai has come to a standstill. The hum of business, the underlying sound of this glittering city, has faded away.  The Dubai Mall, the motorways, hotels and swimming pools – there are vast stretches that are completely deserted. Sarah Douag has brought lots of photos with her: She was there last week. She met with Henk Meyknecht, CEO of the private equity firm SAH, Duncan O'Rourke, Accor’s CEO for MEA & APAC, Joachim Hafner, General Manager of the Mandarin Oriental Downtown, and consultant Hans Peter Betz, and reports on the industry’s severe downturn, the cash flow of hotels, the decline in property values and how staff are being managed.


One evening at 6 pm, a taxi driver picked Sarah up: She was his second passenger that day. Someone else suggested they have lunch at the Burj Khalifa the next day: It now costs just €28 there.


Despite everything though: Both Emiratis and expats remain optimistic. Dubai will bounce back (soon). Why? Everyone believes in this city’s vision; the success of recent decades is literally set in stone, in buildings that reach up to the sky… Once again, they are grateful to their Emir, who allayed the population's fears during the first days of the attack – through clear announcements and messages sent via smartphone. Do take the time to read this eight-page, insightful report by Sarah. You can't get any more first-hand live updates from this crisis-hit region at the moment.

Would you like to continue reading?

This article is an HI+ article and only accessible for hospitalityInside subscribers. Please log in with your user data or subscribe.

Verwandte Artikel

Plenty of activity during the crisis

Plenty of activity during the crisis

24.4.2026

Dear Insider,


It is certainly unusual to read in the quarterly results of tourism companies how much kerosene TUI, for example, has secured for its summer season. Or, to put it another way – in a positive sense – Scandic emphasises that it is not suffering directly from the geopolitical situation. The chains are also remaining cautious, as Accor, Scandic, TUI and GHA all indicate in their Q1 results. The Iran conflict has everyone on edge, all over the world. In Germany, the first tour operators and travel agencies are announcing short-time working.


The World Cup drama has begun in the USA. In Philadelphia, FIFA cancelled 2,000 of the 10,000 rooms it had booked. Thousands of hotel rooms have been cancelled across all 16 World Cup host cities. Bookings are falling short of forecasts; ordinary fans can no longer afford the prices, but there aren't yet large numbers of high-spending fans either. The golden summer has been cancelled. MAGA.


Back to Germany, where the business travel market is changing. It is the small changes that show that cost control is currently the top priority. That means, for example, flying less and taking the train more. Or travel, yes, but no longer within their own country; they'd rather visit the (cheaper) neighbouring countries. In Austria, business travellers could give the hospitality industry a boost: The pressure on this sector is also intense, as the figures show.

{"host":"hospitalityinside.com","user-agent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","accept":"*/*","accept-encoding":"gzip, br, zstd, deflate","x-forwarded-for":"216.73.216.234","x-forwarded-host":"hospitalityinside.com","x-forwarded-port":"443","x-forwarded-proto":"https","x-forwarded-server":"17fef66d9534","x-real-ip":"216.73.216.234"}REACT_APP_OVERWRITE_FRONTEND_HOST:hospitalityinside.com &&& REACT_APP_GRAPHQL_ENDPOINT:http://app/api/v1