Dear Insiders, Thirty percent of all critical hotel reviews refer to the rooms. This is what an internet search engine found out. Then, guests preferably continue moaning about the food. Nothing new actually, but now it has been proved with figures! Toilets are hotels’ business cards – this is also an old saying. A new “culture” has emerged. Today: a kissable toilet.Activities for climate protection are reasonable, but they are also a question of context. This became clear during the panel talk about the challenges of the climate change at the 5th ITB Hospitality Day in Berlin. Hoteliers should question the value chain as well. This article can be read by everybody under “Network”. Healthcare real estate also requires lots of background knowledge. The first workshops by Kohl & Partner proved it. From today on, we will be addressing the problems in several articles. How healthcare real estate and tourism/hospitality can come closer together will be shown at a workshop in Munich in July. Please find more information in the magazine and under the banner on our homepage. Consultants noticed that investors are often not familiar with the USALI changes in connection with cap clauses. Here is an update for you. The alumni of the Cornell Regional Chapter EMEA are already looking forward to the meeting in Paris in May. One highlight: the discussion about the hotel market and hotel real estate with Dean Johnson and industry experts. Externals may also take part Find more under “Network”. Our hospitalityWhisperings this week pass on rumours and curiosities such as those about the Dolder and Steigenberger, while another article deals with Aman, Regent and Fairmont Raffles. - To the full editorial...
