The winning mix

Augsburg. Apps improve concierge services and increase room service, guests will be choosing their restaurant meal via iPad and are invited to watch the cooks live in the kitchen ... New software brings more interaction with hotel guests. This is even true for meeting inquiries that can be personalized in the hotel`s own website design. Initial hotel groups and hotels like the Rocco Forte The Charles in Munich, the Kameha Grand in Bonn, as well as Moevenpick and Rilano Hotels, report their findings.

Munich. Almost completely unnoticed, an enormous Golden Tulip has appeared on a street corner in the Euro Industrial Park Munich. 378 new rooms have been constructed here, in prime business park location between Munich City and Airport Motorway. Towards the end of the year, the name Golden Tulip will, however, disappear and the new brand name "The Rilano" will take pride of place on the roof. The change marks the start of a further new hotel operating company in Germany. Behind Rilano Hotels & Resorts, with two sub-brands, is private investor and former ArabellaStarwood Manager and Hotel Consultant, Holger Behrens.