News

The trough has been overcome - things are picking up again international tourist arrivals in the first quarter of 2024 reached 97% of the pre-pandemic level. Full recovery is within reach. But despite all the euphoria, the industry faces challenges.

A screwdriver to readjust sustainability? A folding rule to measure destination resilience? Unfortunately, there is no such thing. But one initiative has recently started offering tourism companies toolkits for implementing environmentally friendly and socially responsible practices.

Mews, a provider of hotel technology and a cloud-native hospitality cloud, announced the acquisition of HS3 Hotelsoftware, an on-premise PMS founded in Germany, on 14 May 2024.

In Austria, the number of people of prime working age is falling. The search for skilled workers is increasingly becoming a Herculean task. The partnership with Indonesia is now being strengthened to get things moving. This is because demographic change is much more favorable there. 

Accor announced in early May the launch of HERA - a global loyalty and rewards programme exclusively for travel advisors. 

How can a guest room be designed to be barrier-free? How about a workstation at reception? In a recent video, the hospitality company Premier Inn promotes inclusion in the hotel industry and is also gradually adapting its properties.

Food to go in a polystyrene container, shampoo in a mini bottle: Packaging waste is omnipresent - and a major problem for the environment. Brussels now wants to ban certain types of packaging. Only 56 companies are responsible for half of the world's waste.

The German government wants to plug holes in the budget by increasing the air ticket tax once again. This has consequences for airlines, tour operators, holidaymakers and ultimately also for local hotels. 

Tourism is of vital importance to the economy of the Canary Islands. However, the ever-increasing masses of visitors are causing growing annoyance and people are voicing their displeasure.

At the Adlon Kempinski, the corks popped when the 20th anniversary of the Global Hotel Alliance (GHA) was celebrated at a big party - a tribute to an unusual customer loyalty programme for hotel groups.