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Awards drive employees towards greater quality awareness
The Telegraph Office is "QR Forward Thinker" 2024
14.3.2025

By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links. 

F&B Heroes: The Psychology of Pricing, Simple to Apply
The Price needs context
7.2.2025

Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.

F&B Heroes: Rethinking successful gastronomy
A chef is not a concept
13.12.2024

A gastronomy and food concept must be a complex and strategic decision to achieve sustainable success. It's not about personal taste, says Tim Plasse, Managing Director of F&B Heroes. Only the guests and investors need to be pleased by the result.

Quality Reservations "Need to talk": The transformation has reached everyone
Megatrends enrich the strategy
22.11.2024

Megatrends always make hoteliers and tourism professionals sit up and take notice. After all, they are part of corporate strategies. This is why the third "Redebedarf" ("Need to talk") event organised by Quality Reservations (QR) was once again praised.

Hotels Tomorrow: the new event calls for new approaches to stage content
Craving content and Europe-wide networking
1.11.2024

The response to the announcement of "Hotels Tomorrow" (HOT) four weeks ago has been overwhelmingly positive. Curiosity runs high about the new event format on 17-18 February 2025 at the Pullman Montparnasse Paris from investment, real estate ownership, development, operations and other industry stakeholders. The planning is in the hot phase now: the programme. Make sure you get the early bird rate by registering in advance!  (This date has since been postponed to 16/17 June 2025, editor's note). 

HospitalityInside Investment BAROMETER 2024: Investments wanted again
Strong ray of light from the clouds
1.11.2024

"Bright to cloudy" announces the Barometer Index 2024, although the clouds have increased somewhat. Nevertheless, there is a strong ray of light when looking at your own company. Transaction volumes are also moving steadily upwards again - a slight, noticeable upturn in what remains a difficult environment. These are the findings of the latest, 12th Investment BAROMETER from HospitalityInside and Union Investment.

Survey: The 12th hospitalityInside INVESTMENT Barometer 2024 is running!
How strong will the transaction engine be?
24.9.2024

Thanks to its market resilience, the hotel asset class is currently overtaking the other asset classes. Investors see the Plus points. But what can we expect in terms of transactions? This is the key question in the new INVESTMENT BAROMETER from hospitalityInside in cooperation with Union Investment Real Estate. Just in time for Expo Real.

Quality Reservations: The impact of EU Football Championships and superstars
Catch-up effect in autumn
26.7.2024

For autumn, the German distribution specialist Quality Reservations (QR) is forecasting a catch-up effect for overnight stays and events in Germany that were postponed due to the European Football Championships, mega events and, in some cases, the Summer Olympics in Paris.

PMS: a checklist for the system change in the hotel
From the PC to the cloud
14.6.2024

Changing the property management system (PMS) in a hotel is rarely an easy decision. After all, it is the central platform for managing all data from all departments and is therefore of crucial importance. But the turning point is here. 

QR Reservations honors hoteliers with a 360-degree view
Let the thought leaders lead the way
22.3.2024

Distribution specialist QR Reservations has honored companies and people with a flair for change with its first "Forward Thinker Award". More than 280 QR partner hotels entered the competition.

News

User opinions replace hotel stars
14.3.2025

Stars have long indicated the quality of accommodation - but they are increasingly fading. More and more hotel businesses and others - such as holiday accommodation - are relying on online reviews instead.

ITB expands to Mexico
14.3.2025

At ITB Berlin 2025, Messe Berlin announces the premiere of ITB Americas - from 10-12 November 2026 in Guadalajara, Mexico. A B2B tourism trade show for the entire American continent.

Desired holiday: more comfort, less crowds
7.3.2025

Even in permanent crisis mode, Germans will not be deterred from travelling - not even in 2025. However, some will have to plan with a smaller budget. Those who have more in their travel budgets than in previous years attach great importance to quality and comfort.

75 million for more mews in DACH and the USA
7.3.2025

Mews secures a major investment of over 75 million US dollars via Tiger Global to accelerate Mews' growth in the USA and the DACH region. 

Request for digital services in food service
28.2.2025

A visit to a restaurant remains an analogue experience. But most diners are happy for it to be digital all-round. This trend emerges from a representative survey on digital services in the catering industry. 

Mandatory reporting: Tough struggle with "bureaucracy monster"
21.2.2025

With the abolition of the registration certificate requirement in German hotels for German citizens as of 1 January 2025, the government wanted to reduce the administrative burden. A survey shows: The majority of hotels still require a registration form from every guest - and prefer paper to the digital version. Switzerland and Austria are also in the process of optimising the procedure.

Florence bans key boxes
14.2.2025

They hang everywhere: in Paris, London, Berlin and Rome. But no longer in the capital of Tuscany, Italy. You now have to pay a 400-euro fine for apartment key boxes there. Will this help against mass tourism à la Airbnb?

Ukraine plans holiday resort in the Carpathians
14.2.2025

The war in Ukraine is still going on. But companies in the country are already investing millions for the time afterwards. A new holiday resort is to be built in the western Ukrainian Carpathians.

The EU activates the first strict AI rules
7.2.2025

The EU's "AI Act" is the world's first cross-national piece of legislation on the use of artificial intelligence. After a transitional phase, a number of rules are now being tightened up.

Company management liable for cyber attacks
7.2.2025

Serious cyber-attacks can paralyse companies - even to the point of insolvency. This can also affect individual hotels and hotel groups. However, according to a survey of managers, only just under half are aware of their responsibility for cyber security.

Partner Events

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HOTCO 2025: Planned and creative revenues

"How to make money in the hospitality industry’? The next edition of HOTCO 2025 in just four weeks - on 20-21 January in Vienna - aims to draw up a blueprint for 2030. The 8th Hotel Investment Conference will focus geographically on Eastern and South-Eastern Europe and the Caucasus.

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Upscale lifestyle tops the luxury segment

The first lifestyle hotels came onto the market in Europe eight years ago. They are driven by the large chains. Accor offers the greatest lifestyle diversity with 11 brands. Sexy for investors and operators: lifestyle in the upper upscale segment is topping luxury hotels. An analysis by STR and the HOTCO conference in Vienna.

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The profit lies in individualisation

The pandemic has had a positive impact: in the chain hotel industry, direct online bookings jumped to 29% of total revenue in 2023, up from just 20% in the previous year (+45%). Hotels are also integrating more and more systems. Unfortunately, however, they are neglecting revenue-driving tools - and communication with guests. Results from the brand-new "Tech Report" by specialist h2c.

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The fluid world of power relationships

The hotel world is one which combines many players - all jockeying for position at any given time. As 2024 approaches, the power relationships are changing once again. The Atlantic Ocean Hotel Investors' Summit (AOHIS) 2024 on 22/23 January in Madrid will be looking at several aspects of this. An insider conference for investors and operators for Central Europe and beyond.

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Networking and navigating

HOTCO 2024 will once again connect Central and Eastern Europe and tighten the network of investors and operators. Around 300 decision-makers are expected to attend, all curious about precise figures and new trends in a high-price environment. On 29/30 January 2024 in Vienna! 

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Capital as risk and hope

It's a conference in which hotel owners and owner-operators make up the majority. Simon Allison, CEO of the international investor club Hoftel, is hosting the Atlantic Ocean Hotel Investors' Summit (AOHIS) in Madrid for the second time on 22-23 January 2024. An insider event for Central Europe and beyond. HospitalityInside is participating as a media partner for the second time.

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