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Artificial intelligence and data are changing the rules of the game in the hotel industry. How can hotels use this development to inspire guests and steer them successfully into the future? Answers can be found at "Need to talk". Participation is free of charge.
"The modern world meets traditional trade": Dietmar Dahmen is one of Europe's most sought-after futurists. He delivers his message about transformation, technology and radical customer centricity on stage like a rock star. As a visionary, he knows how companies need to reinvent themselves – including in the hotel industry.
Despite all the sceptical business travel statistics, demand in this segment increased noticeably in the first half of 2025 for hospitality-focused distribution specialist QR Quality Reservations. At the same time, direct sales and the number of customers grew.
The "RFP season" is in full swing. However, the rules of the game for these Requests For Proposals have changed for 2026 . The traditional focus on booking volume and price is increasingly giving way to a strategic view of the purpose of business travel.
Under the motto "Think ahead instead of just reacting", Quality Reservations is organising the QR Vordenker-Tage, a regional event series in Germany for hoteliers. Following successful events in Stuttgart and the QR headquarters in Hanover, the third event will take place in Münster on 4 June 2025.
By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links.
Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.
A gastronomy and food concept must be a complex and strategic decision to achieve sustainable success. It's not about personal taste, says Tim Plasse, Managing Director of F&B Heroes. Only the guests and investors need to be pleased by the result.
Megatrends always make hoteliers and tourism professionals sit up and take notice. After all, they are part of corporate strategies. This is why the third "Redebedarf" ("Need to talk") event organised by Quality Reservations (QR) was once again praised.
The response to the announcement of "Hotels Tomorrow" (HOT) four weeks ago has been overwhelmingly positive. Curiosity runs high about the new event format on 17-18 February 2025 at the Pullman Montparnasse Paris from investment, real estate ownership, development, operations and other industry stakeholders. The planning is in the hot phase now: the programme. Make sure you get the early bird rate by registering in advance! (This date has since been postponed to 16/17 June 2025, editor's note).
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Cybercrime causes financial damage amounting to 8.46 trillion euros worldwide, and the trend is rising. Companies are increasingly becoming victims of hacker attacks, as is currently the case with Motel One, for example.
When looking for a holiday home, you often find many filter functions such as location, size or price to choose from. One provider has now added public transport connections to make it easier to travel without a car.
Austria is already investing heavily in the digital future. But there could be even more and progress could be faster. The hotel industry is therefore hoping for support from politicians, e.g. through tax incentives and less bureaucracy.
Where do travellers get their ideas for their next trip? They prefer to travel to film locations - but to different ones than you might initially expect. However, the trend is changing.
Many Germans don't want to miss out on a holiday, preferring to tighten their belts. The tense economic situation is now affecting consumption and other holiday spending.
Apple, Google, Microsoft and Booking must disclose to the EU Commission how they protect users from fraud as part of the Digital Services Act. Will the next proceedings against tech giants follow?
Man-made landfill in the sea - the flood of plastic in the water is constantly increasing. What can be done about dangerous particles? Researchers from Hanover have developed an amazing solution: a unique gel.
A number of website operators and publishers have long warned that AI summaries on Google mean fewer clicks and less advertising revenue for them. Now a major US media company is taking legal action.
The new EU Code of Conduct for Online Reviews in Tourism is a step in the right direction, comments ÖHV. However, there are still gaps that need to be closed.
Consumers want sustainable products, but other factors are more important to them when making a purchase. New EU regulations are intended to protect consumers and reduce environmental impact. Take smartphones, for example.
