
Severe setbacks and plenty of motivation
Verwandte Artikel
At the crossroads of finance, technology and quality
Dear Insider,
A ranking of hotel chains has piqued our curiosity: India’s OYO has moved up three places in terms of the number of rooms, placing it between IHG and Accor. OYO has grown by around 350,000 rooms year-on-year in 2025/26. How do you grow so quickly? Through takeovers, yes. But in this case, it's also due to a franchise model that is considerably less rigorous than the American one. Whilst Wyndham and Choice also place importance on room quality, this seems to be less of a priority for OYO. Our author, Macy Marvel, has uncovered this and many more figures on the subject. I’m sure we're all keen to see how a tech company can become a competitive hotel operator in the European market.
A lively discussion on technology and AI lasted two and a half hours at our HITT Think Tank in May. We learnt: AI is not a strategy, but a toolbox. And that the big chains are not neutral players in the data debate. Franchisees therefore find it difficult to familiarise themselves with the entire AI toolkit. Details like these is the spice in the data lake soup.
