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The battle has just started

Hotels vs cyberattacks: AI tools will increase the risks even more

Booking.com in perspective: Yes, the impact in the cyber attack can be big, but it is very rare compared to millions of bookings. / © unstudio

13.10.2023

October 2023 is the European Cyber Security Month. For cybercriminals, the hospitality sector is one of their favourite playgrounds. Around the world, small hotels like big groups are increasingly falling victim to their sophisticated tactics. Recent revelations expose a stealing campaign targeting hotel systems, booking platforms, and travel agencies. AI tools and innovations like ChatGPT increase the risks even more.

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Autor

Sarah Douag

worked for a travel agency before she started writing for French media. From Cannes and Paris, she moved to lively Amsterdam, where she analyzes international hospitality trends and their backgrounds with razor-sharp precision.

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