The power of tech, ML, AI and F&B: The wave of innovation crashes in.

Dear Insider,

Only ten days left until HITT! We look forward to seeing you in Amsterdam, where lively professors will present dynamic trends and best practices on innovations (Prof. David Abbink from TU Delft, Prof. Alexander Schmidt from The Hague). Sylvain Morgaine, a practitioner from the Accor Innovation Lab, and Mews CEO Matt Welle, a visionary from the tech world, will also be present. It’s a really exciting programme. Today, we introduce you to these guests.

My preliminary conversation with Matt Welle about the Think Tank ended with the former hotelier telling the Mews story: from near-bankruptcy to billion-dollar unicorn. This builds self-confidence, and today he is very sure that his software puts any legacy PMS into the shadows.

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Europe remains in demand

31.5.2024

Dear Insider,

A little summary in advance: Hotel investors are regaining trust in Europe and are beginning to love luxury hotels again. For Marriott's EMEA President Satya Anand, Europe remains key thanks to luxury opportunities and the modified Four Points Express brand. After our conversion, my distinct impression was that Marriott is becoming more flexible. Four leading Alpine resorts (Sacher, Stanglwirt, Krallerhof, Kitzhof) report on how they have survived corona and the cost crises. In Tyrol, the hotel industry is shrinking, in Mallorca there are protests against overtourism and, despite the heat, Portugal and Greece are still popular with travellers. We will head to Amsterdam for HITT in 17 days' time and today we introduce you to the founders of two material databases (MindClick and Madaster) and explain how this all ties into the supply chain.