News & Stories

Everything is currently focused on sustainability and digitalisation. This is fuelling many people's fears. Innovation in Germany simply means training robots like humans. That's the wrong approach. Prof Dr Alexander Schmidt from Hotelschool The Hague explains why disruption and people belong together.

Anyone staying overnight in a German hotel must fill in a piece of paper by hand with their own registration details at check-in. The Bundestag has now abolished this obligation - but not for all guests. 

In mid-June 2025, the Barrier-Free Strengthening Act (BFSG; Barrierefreiheits-Stärkungsgesetz) will come into force in Germany. Accessibility will then also be mandatory on many tourism and hotel websites - a challenge, but one that also opens up opportunities. 

Artificial Intelligence. These two words make people both excited and scared. Why? Because this technology is revolutionising industries and travel is no exception. From hotel groups, to OTAs, to Airbnb, leaders in the travel sector are investing in AI. Sabre is also one of them. In collaboration with Google. 

The digitalisation of the real estate industry is progressing. At the same time, a recent study shows that many companies have reached a plateau in this process.

Leonardo: AI saves 14,000 hours of work / RIU & chatbot ClaudIA reserve rooms / China's engine is robots

The EU's Digital Markets Act has caused a stir among online platforms. Now the TikTok operator Bytedance has conceded defeat before the EU court. 

Martin Kemmer has no issue with franchising with large hotel chains, but he has terminated all contracts. The owner and operator wants maximum standardisation for its seven economy hotels and more and more AI-controlled processes. For the benefit of the employees and the company. But the drivers are digital-savvy travellers. Place Value is the name of the company, Hey Lou is the new digital brand.

Nothing new: online booking portals continue to dominate hotel distribution in Germany and Europe, as a recent study shows. However, the results confirm the need for proper implementation of the Digital Markets Act (DMA).

Meetings of the future: AI support at Radisson / Meta AI in Europe off the table for now / Mobile room keys for Google Wallet / Technology-supported wellness