News & Stories

Leonardo: AI saves 14,000 hours of work / RIU & chatbot ClaudIA reserve rooms / China's engine is robots

The EU's Digital Markets Act has caused a stir among online platforms. Now the TikTok operator Bytedance has conceded defeat before the EU court. 

Martin Kemmer has no issue with franchising with large hotel chains, but he has terminated all contracts. The owner and operator wants maximum standardisation for its seven economy hotels and more and more AI-controlled processes. For the benefit of the employees and the company. But the drivers are digital-savvy travellers. Place Value is the name of the company, Hey Lou is the new digital brand.

Nothing new: online booking portals continue to dominate hotel distribution in Germany and Europe, as a recent study shows. However, the results confirm the need for proper implementation of the Digital Markets Act (DMA).

Meetings of the future: AI support at Radisson / Meta AI in Europe off the table for now / Mobile room keys for Google Wallet / Technology-supported wellness

He is a workaholic, team player and quick thinker. He doesn't need holidays, doesn't ask for a raise and is never sick. In a nutshell: He is the dream employee of every hotelier. Too good to be true? HospitaltyInside meets C.r.i.s. for an interview - and talks to his programmers.

The power of AI and "the magic" it can do for your business or damage it. If you didn't jump on board yesterday, you need to do it now, an enthusiastic professor and Obama adviser urged the 700 guests at Mews' own Unfold event in Amsterdam last week. He also had tips and warnings for the hospitality industry. Scary: AI will be able to read brain activity in the future.

Matt Welle prefers to sit at home in his apartment with a view of Amsterdam city and the canals. The CEO of Mews is back in the city again, after many years of relocation and uncertainty. In March of this year, the software company was the first in the hospitality industry to be named a unicorn. Here’s the story - and Matt Welle will attend the 7th HospitalityInside Think Tank (HITT) to present his tech visions and observations.

OpenAI and News Corp, owner of The Wall Street Journal, The New York Post, The Times, The Sunday Times, The Sun and The Daily Telegraph, have signed an agreement for the use of content for the development of AI models.

Booking.com has faced multiple protests in front of its headquarters in Amsterdam in the last months, driven by allegations of listing properties in Israeli settlements within the occupied Palestinian territories. The company’s dominant position in Europe has also come under criticism as the EU officially designates Booking.com a "gatekeeper".