Topic Digitalization

News & Stories

Lonely Planet: From travel guide to connected tour operator
27.3.2026

For a long time, Lonely Planet was known primarily for its comprehensive printed travel guides. Now the company has launched bookable travel experiences and a new app, transforming itself into a connected travel platform.

Digi News, 27 March 2026
27.3.2026

Spring clean for your hard drive / Germany is underinvesting in AI expertise / Benchmarking tools for procurement / Sabre & Constellation: Strategic governance agreement / Garmisch-Partenkirchen: Checking in just like in Dubai

This is how (un)free the internet is
20.3.2026

State control instead of unrestricted access to the World Wide Web: that is the reality in many countries. A recent infographic shows the state of internet freedom worldwide.

First hotel bookings via the ChatGPT hotel app
13.3.2026

The first hotel booking is now being made directly via ChatGPT – via an app. The AI-powered system is encouraging hotels to establish a direct connection with travellers in the AI search results. And Hilton is currently working on its own AI planner.

Wyndham & Co: How does AI drive long-term returns?
13.3.2026

Owners, investors and developers welcome AI, but increasingly need guidance on how to translate its use into long-term returns. Wyndham has been testing the waters.

Should robots continue to be used? Researchers explored hoteliers' wishes
A robot with combined capabilities, please
6.3.2026

Hospitality leaders are not fond of purely tech-driven robots. They quickly dismiss them when they disrupt operational processes. Robots should be integrated intelligently into everyday hotel workflows, supporting employees and managers alike and enhancing the guest experience. International scientists describe the new expectations.

EU supports AI skills among SMEs
27.2.2026

Booking.com and OpenAI have been launching the SME AI Accelerator, a free program designed to equip 20,000 SMEs across Europe with practical AI skills. The European Union supports this initiative. 

German think tank establishes digitalisation task force
20.2.2026

At the beginning of February, the think tank Zukunft der Gastwelt (DZG) established the task force "Digitalisation & Artificial Intelligence". The aim is to accelerate the digital transformation of the hospitality industry and to provide practical support to small and medium-sized businesses.

A psychologist for robotics about the dangerous human-like friendliness of AI
The emotionalised machine
13.2.2026

The compliment comes from the screen this time. Nobody is as nice as ChatGPT. The new generation of "AI natives" is already accustomed to interacting with AI. However, an Austrian robot psychologist warns against placing too much trust in machines. She provides examples from the hotel industry and shares research findings.

Mews raises 300 million US dollars in capital
23.1.2026

Mews has announced the completion of a Series D financing round worth 300 million US dollars. The technology provider intends to use the funds to significantly expand its investments in AI.

Digi News

Digi News, 27 March 2026

HI+Digi News, 27 March 2026

Spring clean for your hard drive / Germany is underinvesting in AI expertise / Benchmarking tools for procurement / Sabre & Constellation: Strategic governance agreement / Garmisch-Partenkirchen: Checking in just like in Dubai

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