News & Stories
October 2023 is the European Cyber Security Month. For cybercriminals, the hospitality sector is one of their favourite playgrounds. Around the world, small hotels like big groups are increasingly falling victim to their sophisticated tactics. Recent revelations expose a stealing campaign targeting hotel systems, booking platforms, and travel agencies. AI tools and innovations like ChatGPT increase the risks even more.
A comprehensive survey in Austria, France, Germany, Greece and Switzerland has revealed the current state and potential of artificial intelligence (AI) adoption in the hotel industry.
China remains the frontrunner in the production of industrial robots, but Europe is topping America. The global market has continued to grow significantly in 2023.
For two years, Booking.com has been working to acquire ETraveli Group. Now the EU Commission has stopped the deal and with it, Booking's planned one-stop-shop strategy.
Amazon, Meta and four other tech giants will have to comply with stricter rules in the EU in future. The EU Commission on Wednesday classified them as "gatekeepers" in order to protect end consumers better.
Now a guest can check in in just three minutes. Soon it will be only 1.5 minutes. The Chocolate on the Pillow Group has introduced digital check-in. The receptionist is an avatar.
Booking.com now compares the standards of over 40 green certifications and matches them with hotel data. The OTA wants even more transparency.
The German National Tourist Board (GNTB) has launched the joint Knowledge Graph of German tourism. For the first time, data records can now be accessed.
In the hotel industry they can now mix drinks, serve, provide information, vacuum, or carry out cooking processes independently, and in many other branches of industry they have long been indispensable: the spread of industrial robots in Europe is growing steadily. And this despite the fact that demand from the automotive industry in Germany, Italy and Poland is clearly declining.
Robotics and automation in Germany are on their way to another record: the industry is forecasting a 13% increase in revenues to 16.2 billion euros in 2023. In 2022, companies already recorded a 5% increase in revenues to 14.3 billion euros.