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Jumeirah-Chairman Gerald Lawless: despite crisis, the pipeline remains
Balancing act between fire and water
6.2.2009

Dubai. It's official: even Dubai's Jumeirah Group will offer package deals this quarter, "but in the long term, we need to maintain quality," Executive Chairman Gerald Lawless says in an interview with hospitalityInside.com. That's true of everything, he continued, true for rates, for staff and for new hotels. After eleven years in which the group contented itself with its nine hotels in Dubai, London and New York, the plan is now to add 60 new hotels in the space of only three years. Astoundingly, the current financial crisis has left the ambitious project unscathed. "98% of investors and financially strong," the manager stressed. Jumeirah also profits from its position in Dubai Holding. The details.

Relais & Châteaux: More members, more web, new reservation system
The family emphasises its merits
30.1.2009

 

Hamburg. The family is growing. Jaume Tàpies, President Relais & Châteaux, no longer wants to talk about being a hotel group or partnership - members are no longer called hotels. Furthermore, they are not lead by a General Manager, but by a Maître de Maison or Patron - in accordance with the idea that all members form a big family with their guests. And this family is growing in size, and above all, it is becoming ever more international. Last year, 31 new members were adopted all around the globe, among them hotels on the Maldives for the first time. Just as encouraging: despite the crisis, R&CH managed to increase turnover and occupancy, while individual markets suffered severe collapses. 2009 will see some small but decisive changes.

The concept of the new Kameha Hotels & Resorts in detail
Everything shall flow
23.1.2009

 

Frankfurt/Zug. The focus is on connecting lifestyle design and events. International interior designers combine it in neo-baroque "with a wink", unconventional architects add a flexible room concept for the hotel and for events, the management promises professional and talented employees, and investors ensure sustainable building material. This is roughly the concept of the newly founded Kameha Hotels & Resorts introduced by its new Chief Executive Officer Carsten Rath in Frankfurt last week. In Europe, even in the big cities, this approach adds new momentum to lifestyle hotel concepts.

Capella CEO Schulze preaches passion - Challenges in Velden
Trapped in the "non-destination" 
23.1.2009

Velden on Lake Woerther. The Capella Hotel on Lake Woerther was host to the annual conference of the Austrian Hoteliers Association last week. Capella founder Horst Schulze took the opportunity to address all 500 of his colleagues attending the conference and to preach passion. The event provided a rare occupancy increase for his hotel. hospitalityInside.com correspondent Fred Fettner spoke with Horst Schulze and Director Roland M. Paar at the event.

Austria spends millions on tourism advertisements in the German market
Contradictions
23.1.2009

 

Velden at Lake Woerth. The budget of the national tourist board Oesterreich Werbung increased by four million euros due to a comprehensive economic package. For the Austrian Hotelier Association this is only a "drop in the ocean". "There hasn't been a rise in or evaluation of the common OEW budget since 2000," said Sepp Schellhorn angrily, President of the OEHV, during the OEHV meeting in Velden at Lake Woerther last week.

Dubai: New chain The Address Hotels intends to open 100 hotels in 10 years
Confidence at a stroke
16.1.2009

Dubai. Modesty is not one of Dubai`s strong points, and the current financial crisis certainly hasn`t changed that. A new chain `The Address Hotels & Resorts` opened its first hotel last October with two more properties set to follow in April and May 2009. In ten years, that is, by 2019, the chain intends to open between 80 and 100 top "Addresses" around the globe. Behind The Address is the large Dubai real estate developer Emaar - the company that built the world`s largest tower, the Burj. Rumours that Emaar may itself become a casualty of the current crisis and fall victim to a hostile takeover bid are unheard of in Dubai. An interview with the German speaking Chief Operating Officer of the Group, Christoph Mares.

Bonus programme: Accor increases competition in respect of 2-star brand
Defensive action with loyalty points
16.1.2009

Augsburg. Every second guest with Marriott is a "collector", Hyatt sees 40 percent of its guests checking in with their point account. The bonus programmes of the large hotel chains are among the most attractive to travellers. And small wonder: hotel groups with a large number of hotels at their disposal can offer the greatest selection. Last autumn, Accor increased competition for guests: Accor guests can now win points in 2-star hotels. A Cornell report continues to look upon such points programmes with scepticism.

Taj undertakes massive rise in security standards
9.1.2009

Mumbai. The Taj hotel group has drawn conclusions from the heavy terrorist attacks aimed at the Taj Mahal Mumbai last November. The security measures are being improved. The Oberoi Group, also affected by the attacks with the Trident Hotel Mumbai, has created a foundation for the victims. Both hotels have opened again partially.

Grandhotel, expansion und process optimisation
Steigenberger presents Strategy 2013+
19.12.2008

 

Frankfurt. Contrary to all the rumours of sale this autumn, management of the Steigenberger Hotel Group yesterday presented the Company Strategy 2013+. At the centre of the strategy are the goals of expansion, yield increase and maintenance of the company`s leading role in quality. At the same time, the CEO announced an intention to open 35 hotels by 2013 and to drop 10 from the Steigenberger brand. A new introduction will be the "Grandhotel" label which will be added for example to Steigenbeger Frankfurter Hof.

New guide for the resorts of the future
19.12.2008

Vienna. Energy efficiency, sustainability, individuality as well as authentic culture and health are the success factors of the hotel industry of tomorrow. These were the findings of a new study entitled "future hotel - the future of the hotel industry". Anyone intending to play up front in the tourism of the future should focus on energy efficient construction and holiday experiences which reflect the demands of the health conscious and environmentally sensitive guest.

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