Topic Operations

News & Stories

Expo Real discussion: Operators caught in the price, cost and consumer trap
The end of room rate increases
24.10.2025

Savings are currently sought at all levels. Sales price and purchase price are too far apart. Very few operators are currently able to appeal to investors or to banks. Austrian Alpine hotels are no longer marketable. How do you share the risks? What else is possible? A "zero profit" discussion at Expo Real Munich. 

Loyalty benefits and costs continue to rise
24.10.2025

In 2024, the fees a hotel owner paid to support their brand's guest loyalty program continued to grow at a relatively strong rate. During the year, the annual growth fees exceeded the increases in brand royalty payments, as well as the brand marketing and reservation assessments.

Treugast Rating 2025 sparks discussion
10.10.2025

In the sixth consecutive year of crisis, Motel One and B&B Hotels continued to hold their top positions in the Treugast Investment Rating 2025. But there were also clear losers and a well-deserved Special Award. The biggest challenge for everyone is the current economic situation.

Hotels should undergo Technical Due Diligence every five years
Why is the safety of the building not secure?
19.9.2025

How safe are hotel buildings? The risk of disasters in hotels due to uncertainty is prompting people with appropriate technical expertise to introduce regular techichal Due Diligence for hotels in future. Are new, additional standards now being created that are checked every five years? 

Cocoon & Boutiquehotel Stadthalle: Family is a mindset
12.9.2025

Hospitality connects people. It brought together the founder of the rapidly expanding, little-known Munich-based Cocoon Hotels group with a very well-known Austrian hotelier. Both entrepreneurs know how to do business without selling their souls. A background conversation about the family network. 

Brand performance: The gap is widening
5.9.2025

Major brands have doubled their portfolios since 2014 to an average of 24 brands each in 2024. Additional brands do not necessarily result in stronger RevPAR performance, reveals an international analysis. 

Meininger Ho(s)tels launches a new and unhurried expansion drive
The added value of the multi-bed room
1.8.2025

Three or four hotel openings per year can be realised and easily financed. Nevertheless, expansion is growing across Europe. The COO of Meininger Hotels, Thomas Hagemann, remains modest. The focus remains on the bed, not the room. About the model from hostel to hybrid. 

Austria: Tips subject to social security
25.7.2025

After lengthy discussions within the government, the three-party coalition in Vienna has now agreed on a uniform treatment of tips. These will remain tax-free but subject to social security contributions. 

Hampton booking with a surprise
25.7.2025

Mistakes can happen, but if the belief in the reservation system is stronger than the guest's booking receipts, then something is seriously wrong. An experience of our colleague Fred Fettner in a Hampton by Hilton Hotel. 

BWH continues to grow in Europe and remains flexible despite market pressure
The partner for everything
11.7.2025

It was the first pan-European conference of the Best Western hotel family, which is increasingly transforming into an advisor to its members. The group remains diversified, ranging from 12-room hotels to white label partners; it also helps with 'hidden' key money and discounts on energy purchases. An interview with Sara Digiesi (CEO Italy & Malta) and Marcus Smola (CEO Central Europe). 

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