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How purchasing companies view trends - Young hoteliers calculate differently
The standard off-the-shelf is taboo
17.7.2014

Wiesbaden. The new hotelier generation is not only a host, but also a business person. They spend much more energy on calculating their interior design purchases than their parents – and make a financially-driven distinction under the rules of a short-lived or long-lasting investment. There, the long-lasting carpet wrestles with the ten euro chair. In the meantime, sustainability has also become an undeniable purchasing criterion. And individuality. Even the hoteliers who purchase their equipment from central sources, ask, in part for exclusive pieces of furniture. However, every trend also has its countertrend again. Susanne Stauss has carefully listened to what the professionals from the large purchasing companies Progros, Atlas and Hogast have to say about the spending and trend behaviour of the hoteliers.

German hotel stars: Feedback requested
10.7.2014

Berlin. In conjunction with the European Hotelstars Union, the German Hotel and Restaurant Association has revised the key data regarding the German hotel classification that have been in effect since 2010 and will be updated as scheduled on January 1, 2015. Until the end of August, the association is encouraging feedback on the new system.

How the Baur au Lac and Dolder Grand Zurich see themselves and the market
Luxury from the high-end perspective
10.7.2014

Zurich. Financial centre, conference location, tourism magnet, lifestyle city: Zurich embodies all of these. Foreign investors in particular are still flocking to the Swiss multi-cultural metropolis. Almost every large hotel group with European or global trade names has Zurich in their sights. Alongside this, newcomers such as the anticipated Grand Kameha lifestyle hotel are clawing at the upper-end market. The true luxury hotels of the city likewise have this in sharp focus. Nevertheless, they are confident that only a few can serve the "true" high-end clientele. However, they must also work for this themselves, invest a great deal and define tailor-made luxury. A conversation with Mark Jacob, Managing Director of the Dolder Grand Zurich that recently published current business numbers, and with Wilhelm Luxem, General Manager of the Zurich hotel icon Baur au Lac, which is also usually reserved. How do these two hoteliers view their property, their challenges and Zurich's market?

France: Extreme tax increase for tourists planned
2.7.2014

Paris. Once again French politicians and lawmakers are showing poor sense of creativity when it comes to taxes. Last week, the Assemblée Nationale considered a proposal to increase the limit on hotel taxes – up to 8 euros!

First certificates for Serviced Apartments
10.4.2014

Frankfurt/M. The hotel certification of the German Business Travel Association VDR has now developed a certificate for serviced apartments in addition to its already existing certificates for business travel hotels and conference hotels. It was introduced at the VDR conference at the beginning of April.

Fairtrade products growing in popularity - New USP for hotel industry
Fair is Eco & Social
9.4.2014

Vienna. "Mmmmm, the orange juice in the minibar, the refreshing shower gel... Fair tastes and smells better" or "the soft cotton bedding, the coffee in the morning... I love it when hotels offer Fairtrade products." Is such ebullient praise by a small number of people on Expedia, TripAdvisor, Facebook and Twitter to be taken seriously? Those who calm the social and ecological conscience of their guests are in trend - and remain in conversation. Ethical trade and sustainability are also to be found within the hotel industry.

Dubai slaps tourism charge
6.2.2014

Dubai. Dubai has introduced a new charge, called "Tourism Dirham", on tourists staying at hotels as part of efforts to fund the promotion of the emirate as a travel destination.

How the G8 summit 2015 found its way to Schloss Elmau
Merkel's good memory
30.1.2014

Kruen/Garmisch-Partenkirchen. Angela Merkel has a good memory. Dietmar Mueller-Elmau has no less than Chancellor Merkel to thank for the decision to use Schloss Elmau in Bavaria as host to the G8 summit 2015. The hideaway & spa resort in the idyllic Elmau valley would shine a global camera light on the entire region around Garmisch-Partenkirchen, the equivalent of a lottery win for the area as tourism has fallen quiet over the past few years – especially since the Americans began staying away. Many hotels in Munich and in the Allgaeu region will benefit from the summit which will attract 7,000 journalists alone. With its philanthropic past, its status as luxury hotel today and its secluded location in a high valley, Schloss Elmau has all the features required to host a high-profile political summit. A "hotel in the hotel" will also be set up alongside Schloss Elmau, a new retreat with 12 identical presidential suites. Dietmar Mueller-Elmau, owner of Schloss Elmau, and his direct hotel neighbour, Jakob Edinger, owner of the spa resort Das Kranzbach, explain why they will reserve their hotels for a full four weeks exclusively for the summit.

German Energy Efficiency Ordinance: the amendment
Bitter pill for commercial real estate?
23.1.2014

Berlin. On October 16, 2013, the German Federal Government enacted the new Energy Efficiency Ordinance. By 2016, the annual primary energy requirement for new-build properties is to fall by a further 25 percent. In the real estate world, EnEV 2014 has met with a mixed response. Many view the ordinance as a bitter pill.

Good ideas from Facebook & Co? Most hotels don't think so
All hot air?
5.12.2013

Wiesbaden. Is it all hot air about Facebook, HolidayCheck, Twitter & Co? The entire hotel world meanwhile uses social media and review portals, yet the benefits of this form of communication appear to be few. hospitalityInside.com asked a dozen hotel groups and individual businesses this simple question: "Have you ever received a sensible suggestion from a comment on Facebook, another social network or other review portal which was then successfully implemented by your hotel/group?" The result was - in short - devastating. Only two groups provided interesting information: Lindner Hotels and Vienna International.

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