Topic Operations

News & Stories

Study: Crisis management is becoming an ongoing task
17.11.2023

After the coronavirus pandemic, 55% of respondents believe they are well prepared for current crises, 45% do not. Bavarian scientists have spent three years researching resilience in tourism, and now the results are in. 

Romantik Hotels centers its strategy: more guest dialogue, more revenue
The greatest treasure is at reception
10.11.2023

The hoteliers' greatest treasure is in front of them every day: their guests. The goal of all Romantik hoteliers "Beyond 2025" should be to engage in even more direct dialogue with them. 99% of guests already recommend the hotels to others. CEO Thomas Edelkamp is now trimming the consortium for efficiency through increased distribution, streamlined marketing and digitalisation.

EU sentiment mostly positive, except for Germany
25.10.2023

Hoteliers in most EU countries see the current situation much more positively than their colleagues in Germany. An "EU Barometer" has taken the pulse.

Dutch Van der Valk feud unveils new multi-million business for hotels
You earn more with refugees
20.10.2023

One refugee per night is more profitable than one tourist. In Europe, astronomical sums are spent each year to compensate hotels, holiday parks, cruise ships, etc. The agents make millions from this game. In the middle of the drama: the Dutch hotel group Van der Valk.

Face-to-face meetings remain irreplaceable
20.10.2023

The meetings and events industry continues to gain momentum. This is the core statement of the 2024 trend barometer for the meeting and event industry by Accor. 

Burst Radisson Aquarium: Causes remain unexplained
13.10.2023

The spectacular bursting of the AquaDome in the Radisson Collection Hotel Berlin on 16 December 2022 is an insurance claim. This is the result of an expert report. It was a sudden and unexpected event.

Ennismore's own loyalty program
25.8.2023

The Accor subsidiary Ennismore has launched its own loyalty program.  It is intended to encourage its members to get to know new businesses in  particular. Members of the Accor loyalty programme ALL, however, still  have access to the affiliated Ennismore establishments.

Fourth year of losses: Pressure on German industry grows
25.8.2023

The fourth year of losses is looming: despite an increase in turnover,  businesses were unable to absorb the cost increases in the first half of 2023. The VAT discussion is thus becoming even more heated. And now the trade union NGG demands a basic salary of 3,000 euros for all.

GHA: Business returns with vengeance
21.7.2023

The Global Hotel Alliance has reported stronger-than-forecast H1 2023 results, with room revenue up a remarkable 122% year-on-year by the end of Q2. The first Chinese travellers are back.

Germany: The final tug-of-war over the 7%
7.7.2023

Two days ago, on Wednesday, the cabinet approved the draft of the 2024 German federal budget introduced by Federal Finance Minister Christian Lindner (FDP). Yesterday, it emerged that the hospitality industry's wish to be allowed to keep its reduced VAT rate of 7% is not yet included in this draft.

{"host":"hospitalityinside.com","user-agent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","accept":"*/*","accept-encoding":"gzip, br, zstd, deflate","x-forwarded-for":"18.222.168.13","x-forwarded-host":"hospitalityinside.com","x-forwarded-port":"443","x-forwarded-proto":"https","x-forwarded-server":"17fef66d9534","x-real-ip":"18.222.168.13"}REACT_APP_OVERWRITE_FRONTEND_HOST:hospitalityinside.com &&& REACT_APP_GRAPHQL_ENDPOINT:http://app/api/v1