News & Stories

Munich. The dual study programme leading to a Bachelor degree combines theoretical and practical phases and helps hotels to attract and retain qualified young people. The model also works during the corona crisis, but only with flexibility and support on part of the universities. For the students, there are completely new tasks and learning experiences to be mastered in the hotels. The positive seems to outweigh the negative - if you ask the universities.

Victoria/British Columbia. Security is the foundation on which all travel and hospitality services are built. Corona has thrown the hospitality industry back into an era where people are once again afraid of their destination, says Paul Moxness, one of the world's most distinguished hospitality security experts. He has been responsible for security at Radisson Hotels for 31 years and knows that in today's world where insecurity abounds, security will play a key role between hotels and guests. Hygiene measures of many years' duration do not increase the guests' trust in the hotel. A guest contribution for reflection.

Wiesbaden. Internationally operating hotel chains are announcing mass layoffs as a result of the corona pandemic also including headquarters. In Germany, short-time work covers several months, but here, city hotels are still performing miserably, which might lead to layoffs. What could the consequences of these layoffs be for the affected companies in the medium term, and how do you manage them best? In critical times like these, human resources departments are of increasing importance: their expertise and sensitivity in dealing with employees decide about the "human capital" of the future. An interview with the worldwide active Aethos Consulting.

Munich. Presently, hotels are closed or they are offering very limited services all over the world. Uncountable staff members, who had been found and bound with great efforts, are working reduced hours in Germany or being dismissed overnight in other countries. The hotel industry is in HR crisis mode, and we are experiencing operators and experts between theory and practice, and the chain hotel and private hotel industries with surprisingly differing priorities.

Atlanta. Last year, the highest paid hotel CEOs in the USA also headed the largest companies. According to the current CEO Payment Ranking from the US, seven CEOs in the hotel industry received a base salary of $1 million or more in 2019. But more and more CEOs and companies want to get out of this public spotlight.

Munich. So far, only evolution has been scientifically proven. What has not been proven are the assumptions that managers should also be coaches. Or that teams can manage themselves. Patrick Vermeren, a Belgian consultant, author and sceptic by profession, believes that far too many HR professionals are sitting on pseudo-science. Nevertheless, they are excused: they are victims of myth and skilful marketing professionals.

Rome. Italy's hospitality segment has long been struggling to attract talents. This is due to a significant wage gap compared to other industries as well as a severe image problem: jobs in the travel industry are often not considered as valuable professional career paths, but as a secondary choice. Two recent studies show what the sector has to offer to its employees and where there is still backlog.

Stuttgart. Everyday life is easier with a chip in your hand, and bots make appointments. A robot replaces 34 office workers. On the other hand, a 4-day week is more productive. A new study describes future-proof working worlds in hospitality.

Vienna. With a new e-learning programme, the EU funding programme Erasmus and ÖHV want to make Austrian, Croatian and Slovenian applicants fit for quality hotels. In addition, the Austrian parliament has just passed a resolution allowing all asylum seekers to complete their apprenticeship, even in the case of a negative asylum decision.

Munich. With the help of "Predictive People Analytics", HR data are to lead to better management decisions and to play a role in decisions on projects. Traditional HR data are losing their significance. Today, HR data are present in every meeting, a company says. But at the first summit in Munich under the buzzword PPA, you also heard voices saying: Thanks to AI, people will no longer be needed in the decision making process in future.