News & Stories
Amsterdam. Technology may lend a helping hand to attract and retain young talents in the hospitality businesses around the world. Artificial intelligence in particular can support the industry in its talent challenges in three ways. But the world is torn between optimists and doubters.
Heilbronn. Hotel expert Prof Christian Buer has created a special motivation model for junior hoteliers: Through his consultancy, Nemis, he becomes a franchise partner and transfers responsibility step by step to "upcoming young talent". Marriott supports the idea.
Berlin. 58% of job candidates have once already abandoned an application process even though they found the job interesting. The figures from a study show: Employers react very slowly and risk to lose committed employees.
Düsseldorf. More targeted searching, more flexible document uploading – with the new internal job exchange the German Lindner Hotels and their sister brand me and all hotels want to find new employees within two weeks.
Cologne. The vast majority of applicants in Germany have no desired employer. Seven out of ten currently state that. Among the remaining respondents, even the most frequently named employers such as Google and BMW account for just over 1% of the total.
Düsseldorf. The willingness to switch jobs in the hotel industry is high – especially among young employees. The majority aren't really bothered what the job is – just like the customer service.
Munich. The combination of practical experience and theoretical study in a dual curriculum Bachelor course isn't new, but it is certainly very popular. It helps hotels to find qualified staff. But above all, it provides privately funded universities with a very lucrative business. Almost every university, whether privately or publicly funded, has its partners in the hotel industry. The contracts and contract structures are very different though – and could quickly nip in the bud any young person's desire to work in the hotel industry. Bärbel Schwertfeger has collected the facts.
Amsterdam. Ecole Hôtelière de Lausanne took the trophy home this year. Last week, for the 5th edition of its "Genio Innovation Summit", the Hotelschool The Hague in Amsterdam invited the best students of 11 of the most renowned hospitality schools in the world. In the course of four days, the young talents prepared for a tricky case: Strategic human resources in Saudi Arabia. Five teams made it to the finals and battled it out in front of the industry's key executives. And to go along with it, a few wise words from international jury members who shared their expertise as much as they listened to what the new generation had to say. hospitalsityInside.com attended the event. Here are a few "realistic and enthusiastic" ideas worth exploring.
Milan. European hotel directors now have their own specific certification. The "Hotel General Manager – Knowledge, skills and competence requirements" states knowledge, skills and competencies of a professional hotel manager.
Amsterdam. When the hospitality industry looks less appealing to the youth than the military, something must be wrong. Struggling to find people willing to work for them, hoteliers and restaurateurs across Europe have come to think that hiring refugees with skills, could partly solve their problem. From an NGO opening a hotel run by refugees in Amsterdam to hospitality unions in Sweden and France lobbying for their respective governments to integrate legal migrants through work, the industry is moving. Our examples are encouraging and frustrating.