News & Stories

Frankfurt. Even if hoteliers and representatives of loyalty programmes constantly suggest that recognising regular guests in the hotel is extremely important, in fact very few business travellers are at all bothered when this is not the case. Also surprising: 82% choose 3 and 4-star hotels for the stay. Less than 14% choose the budget hotels.

San Francisco/Beijing. While it is ignoring calls of European authorities for data sharing, Airbnb is being fully cooperative with the Chinese government which leaves it no choice but to follow the rules. Globally, the sharing platforms remain under fire. In Mallorca, it is HomeAway's turn now – after Airbnb and TripAdvisor.

Munich. Germany's first pop-up hotel will, on being closed, only have "lived" for 15 months. Yet it received as much publicity as other hotels do in 15 years. "The LOVELACE - A Hotel Happening” opened its door in prime city centre location in Munich in September 2017, and occupies the former Bavarian State Bank. It's a success story in itself. From 2019, it must make way for renovation works to become the new Rosewood Hotel Munich. Now, the founders are looking for other properties and want to roll out their concept in collaboration with the Duesseldorf-based company 12.18. Investment Management GmbH. Pop-ups are to live on!

Hong Kong. The Asian luxury hotel group is currently growing faster than ever – at least from its own point of view. But it does not want to compete with the rollouts of mega chains anyway: the niche player is to become boutique at best. Christoph Mares, who has been with Mandarin Oriental for 17 years and the company's Chief Operating Office since 2018, provided an update on the latest challenges and plans of the hotel group, which does not lose sight of the rest of the world despite the ongoing boom in Asia.

Paris. Airbnb's romance with France is over. The government has announced tougher laws and hefty fines against all rental platforms which do not respect the voted rules. For the first time, Airbnb and its competitors will be held financially accountable for every illegal host they list.

Amsterdam. After a two-day convention on holiday rentals held last week in Amsterdam, several cities are joining forces to ask the European Commission to be tougher on rental platforms. Among other requests, Amsterdam and seven other touristic destinations want Airbnb and Booking.com to share their data about hosts and guests.

Vienna (February 2, 2018). Over the last two years, Austria's hoteliers have generated almost ten percent more revenue, but costs have increased even more sharply. Profits remain weak. The reason for this is a deterioration in framework conditions, the Austrian Hoteliers Association (OEHV) concluded in its current "Hotelcockpit 2017" report. Nevertheless, hoteliers made record investment, the Austrian Hotel and Tourism Bank (OEHT) reported. Whilst the association formulated new political demands of the new government, companies have been plagued by very different, very concrete concerns, as Erich Falkensteiner, Supervisory Board Chairman of Falkensteiner Michaeler Tourism Group (FMTG) told hospitalityInside.com.

Rome. The Italian Parliament approved its yearly budget law just before Christmas. For the hospitality segment, it's a glass-half-empty, half-full scenario.

San Francisco. Earlier this month, the rental platform Airbnb won a court case against major apartment investment and management company Aimco At the same time, Airbnb was hit hard by the new short-term rental rules enforced by the city of San Francisco. Overnight, the P2P website had to get rid of half of its hosts.

Wiesbaden. Adjusting the temperature in the hotel room prior to arrival, finding the desired TV channels in the hotel straightaway? This is possible through digitalisation and the related Internet of Things; also included are an increasing number of robots in the daily routine of the hotel. At the end of 2017, hospitalityInside.com has assembled a few activities that innovative hotel groups are working on at the moment.