News & Stories

Geneva. The younger the new hospitality concepts are, the stronger their living character. The boundaries are becoming increasingly blurred, the concepts are growing faster. Suddenly there are hostels, hotels, co-working and co-living under one roof, other concepts rely on communal kitchens and community-owned cinemas... From simple to luxury, everything is there. Whereas serviced apartments have competed with the classic hotel industry up to now, even greater competition is developing in their own segment.

Munich. An AI assistant responds to guest ratings, saving hotels time. But should you simply let the machine get on with it? Well, even MARA, the founder of the software, warns against that. HolidayCheck and TrustYou are convinced that AI responses do not make dissatisfied guests happier. For hotelier Marco Nussbaum, the new tool only supports hierarchical management in the hotel industry.

Munich. New Work is no longer an option, but must find its way into tourism, according to the tenor of a New Work conference at Munich University of Applied Sciences. The term "New Work" encompasses much more than flexible working hours and workation. Seminaris Hotels and TUI AG report on how they implement the concept in their companies. For hotels and even for regions, the topic can advance to a business model.

Salzburg. At the congress of the Austrian Hotelier Association in Salzburg, they not only celebrated but Austria's tourism industry also questioned its role as self-proclaimed "travel world champion". Other countries and dragging politics are putting pressure on the industry – either through bureaucracy or party poker such as the pressuring topic of migration and the work force. The hotel industry continues to struggle.

Paris. This week, the Accor Group announced three big news items of interest to insiders: the sale of the remaining shares in Huazhu, the new soft brand Handwritten Collection for the midscale segment and the new Accor One Living platform as a service provider for investors of mixed-use properties and branded residences. Europe's largest hotel chain is putting all its ambition into now becoming the Living driver alongside Lifestyle - again with a new brand and fewer standards.

Berlin. Turnover, bookings, overnight stays: Most key figures for the German hospitality industry point upwards compared to the previous year. But the industry is skating on thin ice. This is due, among other things, to no-shows, rising costs and Corona aid that has not yet been paid out.

Berlin/Brussels. In Germany, the Supply Chain Due Diligence Act will apply to large companies from 2023; the EU is also planning to introduce such a regulation, which will be much stricter. Already, many companies are critically examining both supply chains and international locations.

Berlin. The explosion of the gigantic aquarium in the lobby brought operations in the Radisson Collection Hotel in Berlin to a sudden stop. Many guests of the luxury hotel found a new home at the Park Inn Berlin. Details and background information about a disaster, which were broadcasted in the entire world.

Frankfurt. If you still want to attract people to presence events, you have to give your event an experiential and cultural character. This once again increases the value of personal encounters. In addition, participants want seamless and sustainable travel.

Berlin. The first decisions have been made, but not everything is clear yet. On Tuesday and Wednesday, the German Federal Government decided on various measures to relieve citizens as well as businesses from the sharp rise in gas and electricity costs. Among them is now also an electricity and gas price brake from 2023.