
News & Stories
Munich. How do the "Top 10" German hotel companies approach the subject of data protection? What's their customer orientation policy when guests make use of their right to information? A second study of this sort showed data protection was being taken seriously, but not seriously enough. Lindner Hotels were superb, whilst Intercontinental and Accor showed most need for improvement.
New York. hotels.com, which is owned by Expedia Inc., is warning nearly a quarter-million customers that they may have had their credit card numbers stolen, following the theft of an unencrypted laptop belonging to the travel website's auditor, Ernst & Young.
Wiesbaden. There are only a handful of hoteliers in Germany who manage to operate several 4 and 5-star hotels successfully that are independent of renowned major chains. In this edition, hospitalityInside.com would like to introduce two of these: Althoff Hotels & Resorts and the Arkona plc.


Wiesbaden. Sales representatives, mechanics, medium-sized entrepreneurs, tourists: the medium-class and budget hotels in Germany concentrate on target groups like these. With Achat, Winter's and Motel One, hospitalityInside.com introduces three completely different smaller chains that have been stirring up the market for only a few years.
Bern. The Swiss Hotelier Association HotellerieSuisse has declared itself winner in the "star wars" against industry association GastroSuisse: According to comments of the judge presiding over the case at Zurich Commercial Court, it seems GastroSuisse will not be able to use stars for the classification of its member hotels.