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Accor rolls out AI travel assistant across its network
2.10.2026

Following a pilot phase lasting several months, the Accor hotel group is rolling out its dialogue-based travel assistant, ALL Concierge, globally. The application covers the entire customer journey and is designed to support internal processes as well as guest services.

Hilton launches zero-emission prototype

Hilton launches zero-emission prototype

With an optional, scalable design concept for the Home2 Suites brand, Hilton is responding to rising operating costs and evolving market demands. The focus centres on all-electric systems, renewable energy, and high energy efficiency.

Climate: Between risk and governance gap

Climate: Between risk and governance gap

Climate adaptation in the real estate sector: A study presented at the Extreme Weather Congress in Hamburg highlights differing assessments of climate risks between cities and institutional investors.

Solutions for the towel-reserved sun lounger dilemma

Solutions for the towel-reserved sun lounger dilemma

Holidaymakers repeatedly engage in bizarre battles for the best spots by the hotel pool. Such a dispute has now escalated to extreme lengths in Greece, while Tenerife recently launched a pilot project. Towel or app?

UK: Mayors could levy a new tourist tax themselves

UK: Mayors could levy a new tourist tax themselves

The British Government intends to give mayors in the regions the option of levying a tourist tax in future. Housing Minister Angela Rayner has set out plans to this effect.

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... and to QR Redebedarf 2026 in Frankfurt – Join the discussion
Welcome to new markets
2.10.2026

New source markets, international travel trends, and concrete opportunities for the hotel industry: At QR Redebedarf 2026 on 22 October in Frankfurt, experts from politics, market research, hotel operations, and distribution will discuss how demand is changing and what this means for hotels.

60 years of the LS range

60 years of the LS range

In hotel interiors, design that stands the test of time is essential. It is particularly evident with elements that remain visible at all times – such as switches, sockets and control panels – just how important a clear, consistent system is. The history of JUNG’s LS range began in 1966 with a design that remains as relevant today as ever.

India, South America, Glamping

India, South America, Glamping

Geopolitical shifts, climate change, evolving guest expectations: international tourism is changing rapidly. For the hotel industry, the priority now is to identify developments early and act strategically. Put simply, there is a clear need to talk.

Say Hello to new markets

Say Hello to new markets

Sometimes, the best answers to the challenges facing the hospitality industry lie outside the sector itself. This is exactly where Markus Milz comes in. The highly sought-after coach will open the QR "Redebedarf" event on 22 October 2026 with a keynote speech. He brings a dual perspective to the stage.

Integrated charging sockets for hotel rooms

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

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On the Marketplace, you will find professional contributions, reports and news from content partners, agencies and our network. As always with hospitalityInside, everything is specifically selected and from reliable sources.

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The world's most sustainable destination: Helsinki

The Finnish capital, Helsinki, has taken first place in the Global Destination Sustainability (GDS) Index for the third year running. The figures show that the city's commitment to sustainability is paying off, but the city wants to go further.

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When boathouses become hotel rooms

What if? This is the premise behind a concept that gives disused steamboats and historic boathouses on Lake Lucerne a new lease of life.

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A night in a bed of leaves

Wellness or gimmick? Sleeping in a bed of hay is well known by now. But guests at the Romantik Hotel Maison Hornberg in Switzerland can now sleep in a bed of leaves.

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Hiking trails are an economic driver

Hiking is not just a popular leisure activity in nature. It also brings money into rural regions. Tourism professionals are therefore devising new offerings centered around hiking—including in extreme variants.

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Sheikh with an unpaid bill at The Dorchester

A Sheikh in London had an unpaid hotel bill amounting to just under half a million pounds. Following a court ruling, the money can now be recovered. At least in part.

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A sommelier for frankincense

For Europeans, frankincense is inextricably linked to visiting a church. In Oman, the tree resin is deeply rooted in the culture. Now, the Hilton Muscat is home to the world's first frankincense sommelier.

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Sleep like a Pokémon

Pokémon fans all over the world are likely to let out a delighted cry at the sight of this announcement. A special project has been announced in Japan: a Pokémon hotel.

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Google "Bubbles" aim to prevent travel sickness

At last, there's a built-in Android solution for travel sickness. How Bubbles helps, what settings users can adjust – and who beat Google to it.

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Oktoberfest: Coffee cocktails in a mug instead of beer

Millions of people will soon be flocking to Munich once again for the world's biggest folk festival, the Oktoberfest. Whilst most visitors there compete to see who can lift the heaviest beer mug, there are also drinks you might not necessarily expect to find at the Wiesn.

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To the vineyards by camper van or taxi

Whether it's taking an Uber to a wine tasting or parking your camper van right at the vineyard and staying overnight: around the city of Frankfurt, there are new initiatives to boost wine tourism.

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