Topic HR

News & Stories

AI in personnel management is no guarantee for finding the best talent
Algorithms are no miracle solution
18.4.2018

Munich. Algorithms in personnel management are no guarantee for the company as regards finding the best talent. The artificial intelligence at the root of the technology is too quick to standardise and discriminate people with potential. What algorithms in personnel management really can do and what their limitations are is explained today by Katharina Zweig speaking to our correspondent Baerbel Schwertfeger on the fringes of the financial paper's "Handelsblatt" Conference on Artificial Intelligence in Munich. Zweig spearheads the Information Technology department at the Technical University of Kaiserslautern, its Algorithm Accountability Lab and the course of study Socio-Information Technology.

AI makes facial recognition possible - Greed for data - Data abuse
Show me your face
18.4.2018

Munich. Artificial Intelligence makes it possible: More and more airlines and airports are beginning to use biometric facial recognition to speed up checking processes and improve security controls – as of recently, Lufthansa has also come on board. And hotels want to individualise the guest experience with the technology. In China, the first hotel has introduced facial recognition. Critics warn of errors, abuse of data and infringement of privacy. Tests show just how vulnerable the system still is.

Austria analysis its employee problems
12.4.2018

Vienna. At present, more Eastern Europeans fill the staff rooms in Austrian hotels than their guest rooms. Austria is now feeling the lack of qualified staff quite sharply. The figures are sobering.

First "TalentPro" revealed how creative other industries find employees
Recruiting works differently
12.4.2018

Munich. Staff recruiting works differently today: Scouts look for talents at events, they filter photos via Google Image, large businesses use chatbots for telephone interviews, and career websites have to load within three seconds. The "TalentPro" Munich, the first "Expo Festival for recruitment, talent management and employer branding solutions" attracted masses and the people were able to take home numerous ideas. HSMA Deutschland organised its own afternoon programme there but did not provide any insight.

HDV meeting: A discussion about the hotel managers of the future
The operational Wunderkind
11.4.2018

Neuss. The profession of hotel director has changed. Beginning with qualifications, all the way to management style: Anyone today looking to be successful as manager in this industry must also "know real estate". Qualified chefs or waiters are no longer taken seriously, at least not by investors. Today, the expectation is of an operational Wunderkind. Nevertheless: An HR Manager appeals to the sector not to do itself down – not in terms of payment either. Where exactly this journey will end was the focus of the spring conference of the Hotel Director Association Germany in Neuss.

Creative trainee calendar illustrates work-life balance
28.2.2018

Berlin. A calendar as success story – and example for a better image of the hospitality industry as employer: This has been accomplished by the Park Inn by Radisson on Alexanderplatz in Berlin. This special calendar 2018 shows the work-life balance of a hotel trainee: Young, balanced and happy employees beam in private settings and at work in front of the camera.

25hours, Lindner and Scandic expand and sharpen training programmes
The talent search gets more creative
21.12.2017

Wiesbaden. In the hotel industry, qualified staff are a rare commodity, and the sector must take new approaches to winning over young employees. One of these approaches is further training. 25hours Hotels, an expanding hotel group with ten hotels and around 700 employees at present, is considered especially innovative, different and courageous. Baerbel Schwertfeger spoke at length with Michael End, the Chief Operating Officer of 25hours Hotels on the subject of staff recruitment and satisfaction. New methods on the subject of further training and motivation are currently also being introduced by Lindner Hotels and Scandic. Lindner places its bets here on an interactive quiz app, which allows the team to learn in a playful way, whilst and Scandic continues to expand its social training platform.

Application via Smartphone: Businesses lose nearly every second applicant
WhatsApp instead of eMail
19.10.2017

Wiesbaden. Today, job hunting takes place mainly mobile. This also applies to qualified employees with vocational training. More than three quarters use their smartphones for the job search, in hospitality and tourism, it is even 81 percent. But the businesses have not adjusted to this yet. This was revealed in a new study of a job market. Recruiting expert Wolfgang Jaeger, professor at RheinMain University of Applied Sciences in Wiesbaden, Germany even goes further than this study and demands from the hotel industry and gastronomy that the following: job applications have to become more mobile, easier and more comfortable. For a first assessment of a candidate, not all documents are necessary. In addition, the industry has to communicate over fast channels, such as Xing or WhatsApp. The industry has to rethink!

Austria: State pays employment bonus
29.6.2017

Vienna. This week, prior to the elections, the employment bonus was decided on in Austria. It will enter into force on July 1, 2017. Originally only discounted as purely "manufacture support", the tourism industry now profits as well. For certain employees, the state will pay half of the non-wage labour costs.

AccorHotels tests training in multi brands
1.6.2017

Munich. The shortage of staff members is becoming increasingly crucial; at the same time, a growing number of employees are deciding on the success or failure of a hotel group. AccorHotels, which is currently in an expansion frenzy, is therefore making its training more flexible in Germany. A first test will start soon.

VIP News

New areas of responsibility

HI+New areas of responsibility

Wiesbaden. Gerhard Struger changes as Managing Director to the Fairmont Golden Prague and Emiel van Dijk is now General Manager at the Sofitel Munich Bayerpost. Gianrico Esposito became GM of the Excelsior Gallia in Milan and Nadine Michel Marketing Manager at the Best Western Plus Hotel in Bad Staffelstein. Nico Angles now supports the Business Development Team DACH at Radisson and Andreas Muschter joins Edge from Zech Group as CEO.

European careers

HI+European careers

Wiesbaden. Andrea Agrusow says goodbye to the hospitality industry, Alain Bekaert is the new President at Logis Hotels. Heiko Rieder and Michael Posch now work for Hirmer Hospitality. IntercityHotel has filled four new management positions. Marc Waschal becomes Area Manager South at Bierwirth & Kluth and Christiane Kirchenbauer Deputy Director at Schlosshotel Kronberg. Deutsche Hospitality bids farewell to Claus-Dieter Jandel on his retirement.

New generations take over

HI+New generations take over

Augsburg. Veruschka and Roberto Wirth Jr. have taken over the Hotel Hassler in Rome after the death of their father Roberto. Edition Hotels hires Josh Fluhr as Global Managing Director. At Althoff Hotels, Andreas Schmitt hands over to Benedikt Jaschke, ex Adlon and ex Kempinski. Matthias Welschof takes care of the asset management of Premier Inn Germany. At Sonder, Henning Kreckel left the company after only six months. Patrizio Iaquinandi is in charge of marketing at B&B, Knuth Kiefer of the Best Western Seehotel Frankenhorst in Schwerin. Supervisory boards, advisory boards and presidiums were elected at Romantik Hotels, the IHA hotel association and HSMA Germany.

Coming and leaving

HI+Coming and leaving

Wiesbaden. Markus Lewe leaves the Berlin HR Group. Hirmer Hospitality appoints Frank Siegbert as Director Development & Asset Management. Daniela Schade leaves Deutsche Hospitality. Marcus Scharon becomes the new GM of the Travel Charme Hotel in Heringsdorf, and the TUI Group restructures its board: Sebastian Ebel becomes Chairman.

New positions and responsibilities

HI+New positions and responsibilities

Wiesbaden. Rosewood fills the new position of Senior President of Operations EMEAC with Victor Clavell. Jonas Törner moves up at Pandox. Adina has a Regional GM South for the DACH region with Nikolas von Olberg. At Flemings Hotels, Jeanette von Jouanne becomes HR Director. Mark Huber leads the Aiden by Best Western in Steyr as GM and Hermann Spatt the nhow Frankfurt. Hannes Schied is now Director of Consulting at Treugast Solutions Group.

New jobs and honours in tourism

HI+New jobs and honours in tourism

Wiesbaden. Paul-Reinhard Kreusch is the new GM of The Rilano Hotel in Oberursel. Mrp Hotels has entrusted Katharina Preiss with the management of a branch in Munich. At Meininger, Vivian Schneider is now Vice President Finance. Caroline von Kretschmann is the name of the German Hotelier of the Year 2022, the Special Award was given to Bierwirth & Kluth. Mecklenburg-Vorpommern appoints Tobias Woitendorf as Tourism Commissioner.

Career jumps from Bangkok to Munich

HI+Career jumps from Bangkok to Munich

Wiesbaden. Adrian Rudin is the new GM at the Sindhorn Kempinski Bangkok. The Sustainability Hospitality Alliance has a new CEO in Glenn Mandziuk. And gsh appointed Tom Goldscheider as Head of Development and expanded the field of responsibility of Andreas Giannopoulos. And Friederike Grupp is now responsible for the Hotelplan Group's sustainability activities.

Change of leadership on many levels

HI+Change of leadership on many levels

Wiesbaden. German Schörghuber group of companies, Munich, parent company of Arabella Hospitality, expands its board of directors. Peter Fulton's successor at Hyatt in the EAME region is Javier Aguila. With COO Josef Dolp Deutsche Hospitality brings in further reinforcement with Asia experience Bruno Leroy joins B&B Hotels. Board member Marcus Wöhrl leaves Domero. Manuel Slapnig now manages the Falkenstein Grand and Villa Rothschild in Königstein im Taunus. The Amano Group appoints Nadja Dahlmann as Marketing Director. The Prinz von Hessen group of companies continues to expand its hospitality team.

Colourful careers

HI+Colourful careers

Wiesbaden. Gisbert Kern is now Area General Manager at Arcotels in Berlin and Anantara has filled two GM positions. Lorenz Maurer is GM of The Cambrian in Adelboden and Svenja Büsching is Vice President of Commercial at Flemings Hotels. The Treugast Solutions Group is now strengthened by Alexander Pesch, who was appointed Director Finance.

April showers bring May flowers

HI+April showers bring May flowers

Augsburg. Dan Merchant has been promoted from Generator to head of HR. Clive Patrick Scheibe replaces Mortesa Etmenan as COO at Novum Hospitality, and Folkert Krause is now general manager of Roomers in Frankfurt.

Reinforcement in a double pack

HI+Reinforcement in a double pack

Augsburg. Choice Hotels welcomes two new Franchise Development Directors to its Developing Markets team. a&o expands its DACH sales team with two new Sales Managers Key Accounts. Danny Vorwerk takes over the management of MAXX by Steigenberger Vienna. 25hours appoints Martin Schrödl and Frank Beiler as new General Managers in Vienna and in Munich, Florian Steinmaier takes over this position at The Charles Hotel Munich. The Parkhotel Egerner Höfe is now under the management of Anton Halbmayr and the Best Western Hotel Kaiserslautern will be managed by Mile Zovko in the future. At Horwath HTL Switzerland, Andrea Jörger becomes the new Managing Partner; mrp hotels expands its German management team with Katharina Preiss as Senior Vice President Germany. And Christie & Co is also pleased about two new additions.

In the wake of a career

HI+In the wake of a career

Augsburg. After 40 years at Steigenberger/Deutsche Hospitality, Claus-Dieter Jandel is retiring. His successor will be a lady without development experience. At Gorgeous Smiling Hotels, Sebastian Müller is now responsible for finance, and at arcona, Miriam Harwardt has been in charge of HR since March. The new GM at the Ameron Zurich Bellerive au Lac is Murat Baki, and André Vedovelli will become the new Director of the Hotel Atlantic Hamburg. Patrick Andersen takes over the position of President and CEO at CWT. PKF hospitality group has five new partners.

Shuffling of chairs in front of and behind the scenes

HI+Shuffling of chairs in front of and behind the scenes

Augsburg. Ommi Hotels fills the CEO chair with a man from its own ranks. There are also changes on the Board of Directors of the Grand Resort Bad Ragaz. In Arosa, the Schlösser couple moves in as the new hosts. At the Intercityhotel Mainz, the retirement of Uwe Troll enables the promotion of Matthias Sieber-Wagner. Minor International makes new appointments to its Board of Directors for its British portfolio.

Switching around the globe

HI+Switching around the globe

Augsburg. Kempinski appoints Timur Sentuerk as COO for EMEA. Marriott International expands the development team for the DACH region with Julian Miebach. Rosewood Vienna will open under Alexander Lahmer and A-rosa Resort Sylt will start the holiday season under Sven Fritzsche. Heidi Schmidtke now heads the pan-European hotel operator selection at JLL. Klaus-Uwe Euler retires, while Jürgen Gangl remains chairman of HDV Germany for another two years. Two new members of the Board of Directors move into the Swiss Badrutt's Palace.

Experienced managers on the move

HI+Experienced managers on the move

Wiesbaden. Ron Pohl moves up at BHW, Michael Simon changes from Marriott to Premier Inn. Ex-TUI manager Thomas Pietzka now joins Deutsche Seerederei as Managing Director. Valeria Fruscio is the new GM of the Aleph Rome Hotel and David Salomon becomes GM of the new JW Marriott in Frankfurt.

New heads for growth

HI+New heads for growth

Augsburg. The Global Hotel Alliance has hired two new executives at its Dubai headquarters. Jochen Manninger stays in Vienna with Flemings. Claudia Heger is the new head of HR at Achat. A&O Hostels has recruited a trio for its development team. Roeland Vos is a new member of the board of trustees of Hotelschool The Hague.

Four promotions and one death

HI+Four promotions and one death

Wiesbaden. Irmela Heinsius has been appointed COO Hospitality of the Denkmalneu Group. David Frei is General Manager of Grace La Margna in St. Moritz and Maksim Juričić General Manager of Villa Mai 3.3 in Croatia. The Tornabuoni Hotel in Florence has a new hotel manager in Domenico Muratore, and throughout Europe the cosmetics and wellness world mourns the loss of pioneer Gertraud Gruber.

Many lateral entrants and up-and-comers

HI+Many lateral entrants and up-and-comers

Augsburg. With Marlene Treppner and Lukas Meier, 25hours has two new heads of hotel in Frankfurt and Zurich. Ruby strengthens its building planning team. Daniela Fette moves from Jumeirah to Dorint. Limehome expands its European expansion team. Centro Hotels relies on a former drama student for the Nyce launch in Bad Godesberg. Detlef and Oliver have founded a hotel consultancy. Yaël Klein now manages Amex GBT. PKF also makes Ulrike Schüler and Ulf Templin partners.

Many returnees, new CEOs

HI+Many returnees, new CEOs

Augsburg. Rob Horman is the new CEO of Flemings. Eric Danziger is the ex CEO of Trump Hotels now. At Kerzner, a South African is the new Regional Director, Sales & Marketing in Europe. Villa d'Este Hotel Group has a new CEO. Adina hired an all-rounder as Director of Technical Services. Achim Hunzinger returns after around 15 years to Villa Stokkum. Maria Ghebresellasie is the new head of a Castello. Florence welcomes Sofia Peluso, Ibiza and 7Pines a new General Manager. And at the Courtyard by Marriott Düsseldorf Hotels, sales and marketing is in new hands.

A great one steps down, a few come back

HI+A great one steps down, a few come back

Augsburg. Bill Marriott retires after more than 60 years at the helm of the company. Pentahotel Leipzig announced three staff changes this week. Janina Bachmann-Graffunder is the new GM of nhow Berlin. Torsten E. Viehman is the new man at the new Ninety Nine Hotel in Hamburg-Bergedorf. At the Park Plaza Nuremberg, an F&B expert is at the helm. Achat Hotels has a new project designer.

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