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Small chains: Lindner Hotels & Resorts
A feel for the right niche
30.6.2006

Duesseldorf. Hotel groups with fewer than 10 or more than 40 hotels are not rare in Germany. Lindner Hotels & Resorts based in Düsseldorf, however,  have managed to be successful with hotels numbering somewhere in between these figures. Yet this is all to change. Another European expansion wave is on the cards.

"Awards" - every major hotel group internally awards motivation prizes
Recognition versus outpouring of awards
30.6.2006

Wiesbaden. "Welcome Trophy", "Steigenberger Award" or "Bernache": what is behind all these names for internal prizes and competitions of the hotel companies? Do they fulfil their goal among employees and guests? And what are the demands on the companies and their leaders? A cross-section of hotel awards shows significant differences in terms of realisation, organisation and internal and external impact. And: there is an outpouring of awards!

US trend: hotel management fees on the rise in 2005
Scrutinizing all dollars
16.6.2006

Atlanta. U.S. hotel owners paid management
companies 8.9 percent more to operate their properties in 2005 than they did in
2004. This increase in management company compensation occurred during a year when hotel revenues grew just 8.8 percent, and profits jumped 15.5 percent.

Data protection - the 10 biggest hotel groups in Germany in the spotlight
Not enough depth
16.6.2006

Munich. How do the "Top 10" German hotel companies approach the subject of data protection? What's their customer orientation policy when guests make use of their right to information? A second study of this sort showed data protection was being taken seriously, but not seriously enough. Lindner Hotels were superb, whilst Intercontinental and Accor showed most need for improvement.

Operators in Germany: Bierwirth & Partner and Alemannia
Ambitious to grow
16.6.2006

 

Wiesbaden. Both companies, Alemannia based in Frankfurt and Bierwirth & Partners in Ruesselsheim, concentrate on interims management and operations for hotels. At present B&P count 12 hotels to their portfolio. Alemannia, the smaller of the two, again finding its feet after its separation from Hotour Consulting, presently operates five hotels.

hotels.com: credit-card data lost
9.6.2006

New York. hotels.com, which is owned by Expedia Inc., is warning nearly a quarter-million customers that they may have had their credit card numbers stolen, following the theft of an unencrypted laptop belonging to the travel website's auditor, Ernst & Young.

Small chains: Althoff Hotels & Resorts and Arkona AG
More luxury wanted
2.6.2006

Wiesbaden. There are only a handful of hoteliers in Germany who manage to operate several 4 and 5-star hotels successfully that are independent of renowned major chains. In this edition, hospitalityInside.com would like to introduce two of these: Althoff Hotels & Resorts and the Arkona plc.

RFID chip in hotel guest cards: data security highly questionable
On the guest's heels
2.6.2006

Augsburg . The transparent guest is near: soon Hilton guests will be greeted by their names and offered their favourite drink. A chip makes this possible. It sends signals from the "HHonors" card in the guest's wallet to the cash register. The chip in the bonus card records every movement of the guests when they are in the hotel - from the bar to the toilet and their rooms. George Orwell has checked in too. Data experts regard this "service" as highly critical.

Germany has highest radio licence fees within the EU
Hoteliers fight in court
26.5.2006

Berlin/Mainz  (May 26, 2006). With radio licence fees of 22,991 euros per year, a 150-room hotel in Germany takes the absolute top position in Europe. The German hoteliers, who are also being increasingly fleeced by the state and the energy industry, are now sounding the counter attack. In the meantime, other European countries face trouble from international television stations including German ones. This could also affect Germany.
Small hotel chains in Germany: Achat, Motel One, Winter's
"Nameless", but well-performing
26.5.2006

 

Wiesbaden. Sales representatives, mechanics, medium-sized entrepreneurs, tourists: the medium-class and budget hotels in Germany concentrate on target groups like these. With Achat, Winter's and Motel One, hospitalityInside.com introduces three completely different smaller chains that have been stirring up the market for only a few years.

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