Hospitality for Insiders
logo
Hospitality for Insiders

Business takeovers by feel?

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

Is it possible to think like an Indian and act like a German? In theory, yes, but the differences in culture and in how quality and profit are defined do tend to come to the fore – in the 'little' things of working life. Our first article today explores the structure of PRISM in a little more depth – to help us understand the size of this tech giant and what drives the hotel operator. What are 'storefronts'? This unusual method of counting (for Europeans) shows, amongst other things, just how small the hotel sector is in Europe compared with all other types of accommodation. So, they will acquire even more hotels in Germany than the 24 that PRISM confirmed this week. Yes, the contracts have been officially signed, according to the Indian PR manager. We checked the list of names to see if all the hotels were still available for booking.

PRISM's managers are open and answer questions in a friendly and polite manner. However, due to the IPO application, much of the information provided to the press is severely restricted, so we have turned to our own extensive network. We noticed a great deal of nervousness and some odd behaviour during the first 'blind transfers of undertakings'.

Suddenly, an auditor from India turns up unannounced in the lobby; ad hoc requests for system access are made; the hotel staff are frustrated; and those who have spontaneously been handed their notice are still trembling. And just as it was back when US chains first ventured into Europe, it is now the Indians who are struggling with German law, for example with German works councils and the GDPR. Our sources point to weaknesses in operational implementation – more than we are describing today. That’s why most people call it chaos, speaking confidentially. ... More

Magazine

Think like an Indian, act like a German?

HI+Think like an Indian, act like a German?

PRISM confirms 24 hotels – Confusing "storefronts" – Rapid expansion

The Indian technology platform PRISM is determined not to let this latest attempt at a stock market listing fall through. Their portfolio of physical hotels continues to grow rapidly. In Germany, it now has a solid foothold following Revo's insolvency with 24 properties. There remains a contrast: Tech generates revenue at the touch of a button, whilst European hotel standards require the operation to be delivered in person – on site, 24/7.

Happy Sunday

HI+Happy Sunday

The move into German hotels highlights PRISM's operational weaknesses

How is PRISM organised from an operational perspective? How is an Indian tech company taking over German hotels? In a bumpy and disorganised way is the answer. Suddenly, an auditor from India turns up unannounced in the lobby; ad hoc requests for system access are made; the hotel staff are frustrated; and those who have spontaneously been handed their notice at are still trembling.

With AI, procurement is becoming a sales tool

HI+With AI, procurement is becoming a sales tool

HITT: Supply chains to win hotels business? MindClick and Wyndham disagree

This year, JoAnna Abrams, Founder and CEO of MindClick, joined HITT Brussels via video. She showed how supply chain data is increasingly winning business for hotels. Dimitris Manikis, President & Managing Director EMEA of Wyndham, shared the franchisee reality check on the matter. They agreed to disagree. A new era in the supply chain and procurement.

The Dentists and Martin Smura

HI+The Dentists and Martin Smura

Amsterdam court has set limits for Grand Metropolitan Hotels Holding B.V.

Yesterday, Thursday, 16 July 2026, the Amsterdam Enterprise Chamber (Ondernemingskamer) handed down its ruling in the case issued by the Versorgungswerk der Zahnärztekammer Berlin (VZB), the Berlin Dental Association’s Pension Fund, against Grand Metropolitan Hotels Holding B.V. The court ordered a full formal enquiry into the management and affairs of the company.

HI+

FIFA World Cup USA: Performance below expectations

FIFA World Cup USA: Performance below expectations
24.7.2026

Although initial hopes of astronomical hotel rates did not materialise, the World Cup nevertheless brought many host cities a significant increase in average daily rates (ADR) and revenue per available room (RevPAR) compared with the previous year.

EU fines Google 890 million euros for breaches of the DMA

HI+EU fines Google 890 million euros for breaches of the DMA

On Thursday, 23 July 2026, the European Commission took two decisions finding non-compliance by Google with the Digital Markets Act (DMA) and issued a fine of 460 million euros and a fine of 430 million euros respectively. 

"A Dubai Invite": The locals are bringing the tourists back

HI+"A Dubai Invite": The locals are bringing the tourists back

As the war against Iran resumed and the traditionally quiet summer season is on, Dubai is getting even more creative to attract tourists. Q4 and Q1 2027 are already lost according to local experts.

Digital Services Act: New guide explains consumer rights

HI+Digital Services Act: New guide explains consumer rights

The Digital Services Act (DSA) has been fully in force across the EU since February 2024. It also has a significant impact on the hospitality industry. The European Consumer Centre (ECC) Germany has published an online guide explaining the key provisions.

VIP News from 24.7.2026

HI+VIP News from 24.7.2026

Xavier Mufraggi / Dr Markus Harder / Oliver Bonke / Friedrich Staudinger, Tamara Staudinger

News Mix from 24.7.2026

HI+News Mix from 24.7.2026

Anima/Acquisition, Brera/Berlin, COTP/Kassel, Four Seasons/Mykonos, Gambino/Munich, Heimatquartier/Westerland, Hilton/Frankfurt, Hotel Krefelder Hof/Krefeld, Hyatt/Leipzig, IHG/Turin, JP Immobilien/Vienna, Marriott/Riyadh, Minor/Çakabey, Monte Mulini/Rovinj, Numa/Basel, Sicily/tuna fishing operation, Tin Inn/Iserlohn

Italy: Major groups target 1-billion-euro revenues

HI+Italy: Major groups target 1-billion-euro revenues

Italy sees greater alignment of interests between capital and operators, increased investment in infrastructure, and the achievement of a critical mass capable of ensuring adequate profit margins.

The future of the city lies in the mix

HI+The future of the city lies in the mix

International studies confirm that mixed-use neighborhoods are now regarded as one of the most effective ways of making cities more climate-resilient, economically stable and liveable. Short journeys make everyday life easier and reduce the burden on the environment.

A new brand, new likes for Likestay?

HI+A new brand, new likes for Likestay?

More developments in the German hotel market: three experienced managers from the hospitality industry are launching their new brand, Likestay. The first property is in Baden-Baden.

Bleisure: High demand, many hurdles, limited offer

HI+Bleisure: High demand, many hurdles, limited offer

In 2025, two out of three business travellers will have already been on a bleisure trip. However, according to new figures, only just over two in ten providers have developed specific offers for this. At a Bleisure Summit this week, the various stakeholders came together and – despite the potential – were surprised by the hurdles that still need to be overcome.

Travel destination Europe: the resilient visitor magnet

HI+Travel destination Europe: the resilient visitor magnet

In the second quarter of 2026, Japan is emerging as the growth driver for long-haul flights to Europe, recording the strongest year-on-year growth in bookings. Inceasingly, people are avoiding popular tourist hotspots.

Expo Real

News & Updates on Expo Real and World of Hospitality

News & Updates on Expo Real and World of Hospitality

Just over three months to go until Expo Real 2026. The joint stand "World of Hospitality" is ready, detailed planning is underway, and one space is still available. For the first time, the "FreiSchwimmer Bar" at the Cocoon Hotel Sendlinger Tor will host the popular HospitalityInside networking event BRICKS & BRAINS.

Think Tank

With AI, procurement is becoming a sales tool

HI+With AI, procurement is becoming a sales tool

This year, JoAnna Abrams, Founder and CEO of MindClick, joined HITT Brussels via video. She showed how supply chain data is increasingly winning business for hotels. Dimitris Manikis, President & Managing Director EMEA of Wyndham, shared the franchisee reality check on the matter. They agreed to disagree. A new era in the supply chain and procurement.

Rebuild the approach around revenue

HI+Rebuild the approach around revenue

The AI session at this year's HospitalityInside Think Tank (HITT) in May did not feel like a technology showcase. It felt like a reckoning. Operators, startup founders, a global distribution giant and a representative from the European AI Office sat in the same room and tried, not always successfully, to agree on what AI actually means for this industry right now.

Better results than projected

HI+Better results than projected

Sven Wiltink came to HITT in Brussels with something rare: an actual case study. Two renovated hotels, verified to a net zero standard, with a year of operational data behind them. The session that followed was one of the most engaged of the day.

Nature dictates the style

HI+Nature dictates the style

Wind patterns determine the layout of the terraces, and diagrams illustrate thermal comfort. And ideally, the stone used for building should be local. At the 9th HospitalityInside Think Tank (HITT), the renowned Japanese architectural firm Kengo Kuma & Associates showed just how to plan for a smaller footprint.

Content Partner

Integrated charging sockets for hotel rooms

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

New markets for the hotel industry

New markets for the hotel industry

The German hotel market is undergoing profound change. Whilst traditional business travel segments are suffering because of economic developments, new opportunities are simultaneously emerging in international source markets.

Business & Leisure with great potential

Business & Leisure with great potential

In the first half of 2026, the German online distribution specialist QR Quality Reservations secured 19 new partner hotels and increased its business travel turnover by 26.6 percent. The first hotels are already implementing the new AI agent in their day-to-day operations. 

Quality over Speed

Quality over Speed

The topic of AI dominates today's media. How is AI changing our society, the economy, education, healthcare, and our jobs? Where does its use make sense? Will AI solve everything? Is it taking away jobs or creating new ones? The race is on …

Timeless switch design

Timeless switch design

Stylish and long-lasting hotel interiors are created through design concepts that stand the test of time. Timeless design is particularly valuable for permanently visible elements such as switches and sockets.

A new benchmark for Adriatic resorts

A new benchmark for Adriatic resorts

Pical Resort 5*, Valamar Collection in Poreč, the most significant tourism investment in Croatia in recent years, was recently officially opened in the presence of the Prime Minister of the Republic of Croatia, Andrej Plenković and hundreds of distinguished guests from the business and public sectors.

News Mix overview

News Mix from 24.7.2026

HI+News Mix from 24.7.2026

Anima/Acquisition, Brera/Berlin, COTP/Kassel, Four Seasons/Mykonos, Gambino/Munich, Heimatquartier/Westerland, Hilton/Frankfurt, Hotel Krefelder Hof/Krefeld, Hyatt/Leipzig, IHG/Turin, JP Immobilien/Vienna, Marriott/Riyadh, Minor/Çakabey, Monte Mulini/Rovinj, Numa/Basel, Sicily/tuna fishing operation, Tin Inn/Iserlohn

News Mix from 17.7.2026

HI+News Mix from 17.7.2026

Aareal Bank/Zurich, Accor/Mere Lake, B&B/Wertheim, Choice/Poznań, Eilat/investment programme, Ensana/Sairme, Forte dei Marmi/Constanta, Hotelkap/Albstadt, Hyatt/Seville, Life Hotels & Resorts/Vulcano, Mangia/Santa Teresa Gallura, Maslow Capital/Madrid, Meininger/Edinburgh, MGM/Las Vegas, MHP/Düsseldorf, Minor/Sharjah, Nammos/Smokva Bay, Numa/Berlin, Radisson/Frankfurt, Ruby/Stockholm, Sardinia/Porto Rotondo, SomnOO/Stralsund, Soravia/Gmunden, Staycity/Porto, Taste Hotel Group/Aalen, TH Group/Peschiera del Garda, Valamar/Poreč

News Mix from 10.7.2026

HI+News Mix from 10.7.2026

AG Group/Ponte di Legno, Aroundtown/Dortmund and Beds & Bars Berlin, Auberge Resorts/Lake Como, Bain Capital/Santa Eulària des Riu, Beds and Bars/Berlin, Black Forest/Kronelamm, BWH/ipartment, citizenM/Rome, DSR/Garmisch-Partenkirchen, Extendam/Rome, Fattal/New York, Four Seasons/Shura Island, Hilton/Chania, Hyatt/London, Marriott/Uçhisar, Minor/Lecce, Primestar/Berlin City West, Salerno/hotel plans, Sardinia/JHSF Capital, Scandic/Frankfurt, SomnOO and Proark/former Revo hotels, Vitalpina/Meransen

News Mix from 3.7.2026

HI+News Mix from 3.7.2026

Accor/Cologne, Annua Signature Hotels/Banyalbufar, Apulia/Palazzo Cenci-Tanzarella, Aroundtown/Bristol Berlin, BWH/Wilhelmshaven, Dalata/Berlin, DHI Dorint/Bonn, Hilton/Hafnarstræti, IHG/Vienna, MDI/Deidesheim, Minor/Innsbruck, Motel One/Düsseldorf, Oberstdorf/Edelweiss, Palermo/Pam, Premier Inn/Eschborn, QC Treviso/Ponzano Veneto, Radisson/Cannes, Savhotel Mantegna/Padua, Scandic/Finnsnes, The Dean/Munich, TH Group/Peschiera del Garda, TUI/Didim, VOIhotels/Zanzibar, Yotel/Beach Resorts

Marketplace

Austrian hotels are the least visible to AI systems

Austrian hotels are the least visible to AI systems
24.7.2026

A study examined the visibility of hotels in AI searches. Among other things, it found that chain hotels are recommended three times more often than independently run establishments.

ITB Berlin 2027: Hall 9 will make way for new event center

ITB Berlin 2027: Hall 9 will make way for new event center
24.7.2026

As part of the long-term modernisation of the Berlin Exhibition Grounds, ITB Berlin (16 – 18 March 2027) is adapting its hall layout. These changes are being implemented in parallel with the construction of dock9, the new multi-purpose convention and event venue, on the site of the former Hall 9.

Price, energy and global situation dictate travel trends

Price, energy and global situation dictate travel trends
17.7.2026

Europeans' travel behaviour this summer is characterised by a subdued sense of optimism. Eleven percent of those surveyed are even staying at home altogether. That said, short breaks are booming and many a travel dream is still coming true.

Accor & H World to link their loyalty platforms

Accor & H World to link their loyalty platforms
17.7.2026

From September, Accor and H World will gradually open their loyalty programs to offer members of both groups even more choice in terms of hotels and destinations. ALL Accor and H Rewards together count 430 million members.

You can reach us directly using this orange chat symbol at the bottom right of your screen. Write to us! The next available team member will be happy to take care of your request. If the icon does not appear, please activate gosquared in your privacy settings (yellow icon at the bottom left on your screen).


Newsletter

This week’s hospitality topics
by insiders, for insiders






HospitalityInside Think Tank HITT, edition 9

Photos from the HITT Think Tank in Brussels


Financial Results

//static.hospitalityinside.com/image/convert/hos/2023/10/27/wyndham-logo-600-px-653b0cc3b44d9777319317.jpg?s=8495e14afe5e4d787dd4e33800f0a25c

Wyndham raises 2026 outlook

Wyndham Hotels & Resorts Q2 2026: Results for the three months ended June 30, 2026, stayed solid and the Company’s global development pipeline increased 4% versus prior-year, excluding Revo.

//static.hospitalityinside.com/image/convert/hos/2023/10/23/mhp-logo-16-9-653628e31faff902365964.jpg?s=df1faf3cf7054bb30f14025ff68e4055

Additional revenue streams gain importance

MHP Hotel AG Q2 2026: The group achieved the highest quarterly revenue in its history.

//static.hospitalityinside.com/image/convert/hos/2025/05/08/mediaserver-fp-2ffileorigs-2fdb-2fdba7fhdialybeyglzc-1746699432-wwcnohj-681cc3be96e32276637909.jpg?s=e19ae930a6aac4e74a9c22543f9f6643

Diversified brandscape shows strength

IHCL Q1 2027: The Indian Hotels Company Limited reported its consolidated financials for first quarter 2027, ending June 30, 2026.

//static.hospitalityinside.com/image/convert/hos/2023/10/27/pandox-logo-2094px-653b7f3881c87598559115.jpg?s=5b03b9f704079befbc7aab6808d70ad1

Continuing growing

Pandox AB Q2 and HY1 2026: Despite significant geopolitical challenges, the hotel market continued to grow during the second quarter. The Dalata properties performed well during the quarter.

//static.hospitalityinside.com/image/convert/hos/2023/10/27/scandic-logo-653b047276207672848888.jpg?s=d58232dbff99df895dfaf6a0721c3a07

Dalata is key

Scandic Q2 and HY1 2026: Scandic has good business momentum across most markets, while the company continues to expand the hotel portfolio at a high pace and progress the Dalata acquisition according to plan.

//static.hospitalityinside.com/image/convert/hos/2023/10/27/gha-logo-2-653b06b36481f685467649.jpg?s=0bd66f2a0be00a76e9df9d6c54458577

Leisure travel dominates global revenue

Global Hotel Alliance Q2 and H1 2026: GHA has announced double-digit growth across all key performance indicators in Q2 supporting positive momentum in H1 2026.

//static.hospitalityinside.com/image/convert/hos/2024/03/27/aroundtown-logo-16-9-1920-660418f5a1977751924403.jpeg?s=4492a6f6155bff7c3c966a803534ce8b

Rental growth in the hotel portfolio

Aroundtown Q1/2026: Net rental income of the company during the period rose by one percent. Following the reporting period, the Company completed the sale of the Penta-branded hotel portfolio. Following the completion of the voluntary exchange offer for Grand City Properties S.A., Aroundtown also increased its ownership.

Balance sheets
at a glance


Content Partner

Integrated charging sockets for hotel rooms

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

New markets for the hotel industry

New markets for the hotel industry

The German hotel market is undergoing profound change. Whilst traditional business travel segments are suffering because of economic developments, new opportunities are simultaneously emerging in international source markets.

Hospitality for Insiders

Content Partner

//static.hospitalityinside.com/image/convert/hos/2026/07/23/mediaserver-fp-2ffileorigs-2fc2-2fc20s5pz1xkacpqfhai-1784799193-m6a5t1m-6a62302c51693992002639.jpg?s=b370ed390aefef5958ded2e0f80ecb98

Integrated charging sockets for hotel rooms

For many hotel guests, smartphones, tablets and laptops are an essential part of their travel kit. It is therefore important to have easily accessible sockets that cater for different power requirements whilst being intuitive to use. With the PD 60 USB charger and SCHUKO® sockets featuring an integrated USB-C port, JUNG combines convenient charging with a consistent design for the electrical installation.

//static.hospitalityinside.com/image/convert/hos/2026/07/23/mediaserver-fp-2ffileorigs-2fm2-2fm2cp1nw2pr52jbhujn-1784799348-d4adumx-6a622a24f0504431910657.jpg?s=0b8f79afc7379df2b9f54117278b1900

New markets for the hotel industry

The German hotel market is undergoing profound change. Whilst traditional business travel segments are suffering because of economic developments, new opportunities are simultaneously emerging in international source markets.

Politics Inside Berlin

Reform with a breakfast buffet

Reform with a breakfast buffet

There are certain phrases that people in Germany now merely smile wearily at. One of them is: "The coalition has reached an agreement.” This time on 34 points. Imagine if a chef were to prepare a dish using 34 ingredients, only for the end result to be: lukewarm water with parsley. More on the reform from a hospitality perspective.

Newsletter


Unsere Hospitality-Themen der Woche.

Picked

//static.hospitalityinside.com/image/convert/hos/2026/07/23/mediaserver-fp-2ffileorigs-2fgr-2fgrn7zslcyc0bweovgm-1784799401-wigzgys-6a6243b05b4a3112364493.jpg?s=6c7183e23b32456dba6950b81a4d9339

Greater transparency regarding deletion of online reviews

For several weeks now, consumers have been able to see on Google reviews whether any reviews have been deleted and, if so, how many. What's behind this?

//static.hospitalityinside.com/image/convert/hos/2026/07/23/mediaserver-fp-2ffileorigs-2f6m-2f6mewnesdo8hw1xiawe-1784799400-zwnrlup-6a62400e34140167385898.jpg?s=9cbc905fc7d8138c4e9a46bb0b3b9abe

Of koalas and goblins: when AI plans your holiday

They never tire and supposedly know every hidden gem: AI assistants are taking the holiday world by storm. These digital helpers are always polite and usually helpful – but sometimes they get it completely wrong.

//static.hospitalityinside.com/image/convert/hos/2026/07/16/mediaserver-fp-2ffileorigs-2f0k-2f0ktxokjleozyxsonfj-1784188394-gatkr5a-6a58e3c4dbdc0937604168.jpg?s=68352898915435e936566ce4bd299373

Weisswurst, beer and more set to boost tourism

Bavarian specialities are in high demand all over the world. A new campaign aims to help turn the state's positive image into even greater financial gain.

//static.hospitalityinside.com/image/convert/hos/2026/07/16/mediaserver-fp-2ffileorigs-2fic-2fic0ns4xkkcjfcjjv4d-1784188394-1e8fcp9-6a58e0498b17c803950796.jpg?s=933c7ce74f23499d1491e2321253c05b

New tool helps assess the financial impact of climate risks

Whilst the majority of property companies now have mechanisms in place to quantify the costs of decarbonisation, far fewer can quantify the risk and costs of inaction. A new open-source tool is now available to address this.

MORE PICKED


In the HOSPITALITYINSIDE ARCHIVE you will find 35,000 specialist articles from 25 years on the hotel industry in Europe and global trends. "Those who know the past can understand the present and shape the future."

(c) 2005-2026   HospitalityInside GmbH   Allrights reserved.·This article is protected by copyright. You may not redistribute it unless you have previously purchased a license.Please be fair and observe these rules, as they are a cornerstone of our magazine,which provides you with editorially prepared information of a high standard and with carefully researched content.

Become an INSIDER
  • Shop Abo
  • HITT 2026
  • Expo Real 2026
HOSPITALITYINSIDE

HospitalityInside is a specialised publishing house delivering high quality content and contacts for top management in the international hospitality industry through its online magazine, think tank and networking events.

About Us

  • Über uns
  • Team
  • Partner
  • Events
Legal

  • Impressum
  • AGB
  • AGB Events
  • Datenschutzerklärung
  • Gender-Hinweis
contact us

HospitalityInside GmbH

Paul-Lincke-Strasse 20,
86199 Augsburg, Germany

office@hospitalityinside.com

+49 821 885880 20

© 2026 HospitalityInside
{"host":"hospitalityinside.com","user-agent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","accept":"*/*","accept-encoding":"gzip, br, zstd, deflate","x-forwarded-for":"216.73.216.4","x-forwarded-host":"hospitalityinside.com","x-forwarded-port":"443","x-forwarded-proto":"https","x-forwarded-server":"17fef66d9534","x-real-ip":"216.73.216.4"}REACT_APP_OVERWRITE_FRONTEND_HOST:hospitalityinside.com &&& REACT_APP_GRAPHQL_ENDPOINT:http://app/api/v1