Dear Insider,
The French government has now placed hospitality on its "shortage occupation list" and, among other things, is accelerating the hiring of undocumented migrants. The situation is urgent: Since 2021, there has been a shortage of 100,000 employees with 150,000 vacancies unfilled. Every country, city and hotel group now has the same trauma: Maritim and the Rosewood Amsterdam are currently jointly looking for 700 employees; the planned openings are just around the corner. Both offer a lot of flexibility and perks, just like American hotels. But can this be implemented in practice? Sarah Douag brings us the details.
Is the software I just bought any good? Every operator hopes so, but who can see through the IT jungle at the ITB alone? And now AI too... We see: Millions of dollars in capital are flowing towards the tech-giants, which in turn are investing again themselves in order to remain the masters of distribution. "AI" now consists of networked "agent tools" - digital helpers in specific areas. In his commentary, Martin Kemmer, a tech-savvy hotelier, warns his colleagues "not to be mere spectators of this development again". ... More
Despite seismic geopolitical shifts, European hotel values continued to rise in 2024. In some cases, cost pressures eased and demand for European holidays continued.
By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links.
Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.
Travel behaviour in the business and leisure segment will remain at the high level of 2024. Many meetings and congresses will be cancelled for cost reasons.
Stars have long indicated the quality of accommodation - but they are increasingly fading. More and more hotel businesses and others - such as holiday accommodation - are relying on online reviews instead.
At ITB Berlin 2025, Messe Berlin announces the premiere of ITB Americas - from 10-12 November 2026 in Guadalajara, Mexico. A B2B tourism trade show for the entire American continent.
Even in permanent crisis mode, Germans will not be deterred from travelling - not even in 2025. However, some will have to plan with a smaller budget. Those who have more in their travel budgets than in previous years attach great importance to quality and comfort.
Mews secures a major investment of over 75 million US dollars via Tiger Global to accelerate Mews' growth in the USA and the DACH region.
You can reach us directly using the orange chat symbol on the bottom right of your screen. Write to us! The next available team member will be happy to take care of your request. If the icon does not appear, please activate gosquared in your privacy settings (yellow icon on the bottom left on your screen).
"Hotels Tomorrow" 30 June/1 July 2025!
The program is online, speakers' names will follow soon. Register now!
The images of disasters are no longer changing, but the message has changed: No longer clean up damage, but prevent damage! Proactively protecting nature - merging it with infrastructure and project planning for tourism and hospitality. This is exactly where the HITT Think Tank 2025 (26/27 May in Brussels) comes in - for and with investors, operators, financial experts, lawyers, ecologists, architects, planners... Join us!
