Hospitality for Insiders

AI, AI, AI - how long will the hype last?

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

The AI bubble will burst, the only question is when. Our author Sarah Douag put this sentence at the beginning of her article today. Why? The AI bubble is now 17 times bigger than the dotcom bubble, warns the International Monetary Fund. Critics also note that far too much money is being invested in the "AI" niche. Investors include tech companies from the hospitality industry such as RateGain and Mews, which have invested in takeovers, but Marriott, Accor, Iberostar and others are also investing in this field.

Everyone is betting on growth, all around the globe. The biggest beneficiary of the massive increase in investment in AI applications and data centres is the American chip giant Nvidia. It was the first company to reach a market capitalisation of $5 trillion in October. By way of comparison: The GDP of Germany as a whole was €4.3 trillion in 2024.

If the global chip manufacturer coughs, the whole bubble wobbles. Fortunately, it was able to report positive Q3 results yesterday. Nevertheless, the heat remains. In this international context, Sarah's brand-new article today is a big win. ... More

Magazine

Google AI Mode is now booking into hotels
21.11.2025

Google is now targeting hotels – and wants to further develop AI-driven booking processes together with major US chains and Booking.com. A video shows how Google's AI Mode works: it's frighteningly simple.

Tourism in Europe driven by value and digital tools

HI+Tourism in Europe driven by value and digital tools

Europe's tourism shows resilience amid higher costs and shifting travel trends. Value for money remains a primary driver of travel demand in this region. And travellers are increasingly using digital tools to make smarter choices.

Ranking of the top Alpine destinations

HI+Ranking of the top Alpine destinations

Successful destinations have clear profiles and support the region economically. A refined ranking has now examined 25 Austrian winter destinations according to "supply & demand", "price level" and "attractiveness". And compared them with Swiss destinations.

A skyscraper in the Alps

HI+A skyscraper in the Alps

A 260m-high skyscraper is to be constructed in Switzerland at a cost of 500 million CHF - for residents, vacationers and hospitality staff. Living space in the mountains is scarce: Each winter the population grows from 6,000 to 40,000 inhabitants. 

Construction pipeline: Luxury and upscale lead the way

HI+Construction pipeline: Luxury and upscale lead the way

Comparing the third quarter of 2025 with 2024, the construction pipeline in Europe remains unchanged, with upscale hotels dominating. In the Middle East, however, the number of luxury hotels continues to rise.

VIP News from 21.11.2025

HI+VIP News from 21.11.2025

James Berminham, Joe Margison / Alan Chin / Alexandra A. Jung / Ralf J. Kutzner, Robbert Van Rijsbergen / Benjamin Metzger / Mathias Quilitzsch, Sven Colditz / Rita Kuckein, Malte Budde

News Mix from 21.11.2025

HI+News Mix from 21.11.2025

Althoff/Frankfurt, CDSHotels/Italy, Cheval Collection/Riyadh, DAR Global/Maldives, DekaBank/Signa Group, Grand Hotel Margalida/Mallorca, Grand Hotel Plaza/Rome, IHG/Iceland, Julius Meinl Living/Budapest, Legend/Lithuania, Leonardo/UK, Mandarin Oriental/Jeddah, Minor/Malta, Radisson/Poland, R Collection/Como, Relais & Châteaux/New Members, Rocco Forte/Milan, Rosewood/Crete, Signo/Rheine, The Standard/Lisbon, The Zetter/London, TH Lazise/Lazise, Urbanauts/hideauts, Van der Valk/Charleroi, Vista Collection/Pisa

Perfect deal done: Scandic adds 56 hotels

HI+Perfect deal done: Scandic adds 56 hotels

In July, Pandox, the Scandinavian hotel operator, developer, and leaser of hotel properties, announced its intention to take over the Irish hotel group Dalata. The transaction is closed now, Scandic will operate the hotels.

The end of Sonder

HI+The end of Sonder

At the beginning of the week, Sonder announced its insolvency, shortly after Marriott had terminated their partnership. The closure has the industry worldwide preoccupied.

Sustainable business travel generates more bookings

HI+Sustainable business travel generates more bookings

Business travellers keep wanting sustainable hotels. Hoteliers win by efficiently automating procurement and booking processes. Those who provide verifiable sustainability data get more bookings. That's what a study shows.

Pierre & Vacances wants more Europe

HI+Pierre & Vacances wants more Europe

Pierre & Vacances-Center Parcs reported its fourth consecutive year of growth in the 2024/2025 financial year, despite all the adversities, particularly in France. Over 60 new destinations and locations are set to secure their success over the next ten years.

Expo Real

Content Partner

QR event: More need for discussion than ever about AI and travel
The key to competitiveness
31.10.2025

Artificial intelligence is rapidly changing tourism – and offers enormous opportunities for hotels that are prepared to use data intelligently. 125 hoteliers, experts and industry representatives needed to talk.

"Redebedarf": Benefiting from change with AI

"Redebedarf": Benefiting from change with AI

Artificial intelligence and data are changing the rules of the game in the hotel industry. How can hotels use this development to inspire guests and steer them successfully into the future? Answers can be found at "Need to talk". Participation is free of charge.

Climb onto the shark

Climb onto the shark

"The modern world meets traditional trade": Dietmar Dahmen is one of Europe's most sought-after futurists. He delivers his message about transformation, technology and radical customer centricity on stage like a rock star. As a visionary, he knows how companies need to reinvent themselves – including in the hotel industry. 

QR: Revenue and bookings on the rise

QR: Revenue and bookings on the rise

Despite all the sceptical business travel statistics, demand in this segment increased noticeably in the first half of 2025 for hospitality-focused distribution specialist QR Quality Reservations. At the same time, direct sales and the number of customers grew.

The RFP rules are changing

The RFP rules are changing

The "RFP season" is in full swing. However, the rules of the game for these Requests For Proposals have changed for 2026 . The traditional focus on booking volume and price is increasingly giving way to a strategic view of the purpose of business travel. 

News Mix overview

Marketplace

Digital Act: Changes are too weak
21.11.2025

On this week's Wednesday, the European Commission presented proposed amendments to key European digital regulations. This so-called Digital Omnibus affects, among other things, the General Data Protection Regulation (GDPR) and the AI Act. There has been criticism on many fronts.

xChange behind the Pullman portal
21.11.2025

Accor is preparing its premium brand Pullman Hotels & Resorts for the future. Under the slogan "Pullman xChange", ambitious ideas have been developed that connect global and local communities at the hotel bar or bring them together in think tanks through culture and art

Airlines stop misleading climate promises
14.11.2025

Lufthansa, Ryanair & Co voluntarily scrap their "green" promises. Critics say this is a kind of indulgence trade – they have won.

Complaint against Booking's star ratings
14.11.2025

The Dutch Reclame Code Commissie (RCC) has reprimanded Booking.com for the hotel star ratings displayed on its OTA platform. There is a lack of transparency and control. 

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Save The Dates!

Hotels Tomorrow, edition 2

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HospitalityInside Think Tank, edition 9 on 11-12 May 2026 in Brussels

            

Financial Results

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Broadly stable TRevPAR

Motel One Q3 2025: The German budget design hotel group maintained stable volumes and pricing, which it attributes primarily to the strength of its premium locations and the favorable Bleisure mix.

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Investments minimise turnover

Minor Hotels Q3 2025: For the international hotel group based in Thailand, operational efficiency and disciplined financial management deliver stronger margins amid volatile operating environment.

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Solid performance and confirmed offer period

PPHE Q3 2025: The UK market delivered a solid performance, while trading in the Netherlands and Germany was more subdued. Meanwhile, PPHE Hotel Group has also confirmed that it is currently in a bidding period.

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Strong global growth

Choice Hotels Int. Q3 2025: The group accelerates momentum in its international business where it is on a good track to double profitability by 2027.

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14th consecutive quarter of financial records

IHCL Q2 & H1 FY 2025-26: The Indian Hotels Company Limited sees its fourteenth consecutive quarter of record financial performance.

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Growth is now international

Marriott Int. Q3 2025: In the 2025 third quarter, Marriott's worldwide RevPAR increased 0.5 percent compared to the 2024 third quarter. But RevPAR in the U.S. and Canada declined 0.4 percent year-over-year. On the other hand, RevPAR in international markets increased 2.6 percent year-over-year.

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Core fees and cost management

Hyatt Hotels Corp. Q3 2025: The third quarter results reflect the strength of Hyatt's core fee business and disciplined approach to cost management. Looking into the fourth quarter and beyond, the group expects a robust pipeline with significant white space for growth.

Investment Barometer 2025 - Results

Subdued expectations, polarising trends

Subdued expectations, polarising trends

The results of the 2025 Investment BAROMETER survey reflect a complex and nuanced mood within the industry. While the outlook for individual companies and the industry as a whole has improved slightly compared to last year, uncertainties remain, particularly regarding hotel revenue development. Accordingly, the Operations Index remains under pressure, while the Development Index has risen significantly, easily offsetting its losses from the previous year. 

Picked

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Planting trees with loyalty points

Those who collect a lot of points in hotel group loyalty programs receive special discounts or offers. The Starwood brand 1 Hotels is taking a different approach. 

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The sunflower signals impairments

Many physical, neurological or mental illnesses such as autism, anxiety disorders or heart and lung diseases are not immediately apparent. The sunflower serves as a distinguishing feature – especially in the tourism sector.

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Illegal souvenirs: minke whale salami and cigarettes

Souvenirs are particularly popular with cruise guests, but not all of them are legal. During routine checks of arriving travellers and their luggage, the federal police and customs authorities in Bremen repeatedly find illegal souvenirs.

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Fewer Germans are moving to the United States

Emigrating to the United States – that dream is over, because for the first time since 2021, more people are moving from the United States to Germany than vice versa.

Media Partner

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The other network

Tourism meets technology. That is the guiding principle of TIS, the Tourism Innovation Summit, which is already one of the most important events in Seville. Hotel exhibitors are rare. The priority is networking between destination managers, event organisers and tech professionals. Not a bad combination. 

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A new era of relevance in tourism marketing

Tourism Innovation Summit (TIS) 2025, to be held at the FIBES conference and exhibition centre in Seville from October 22 to 24, will address how tourism brands are reinventing the way they connect with travelers in an increasingly digital and experiential environment. HospitalityInside is accompanying this summit as a media partner for the first time.

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