Hospitality for Insiders

Hoteliers, more driven than ever

Maria Pütz-Willems
Maria Pütz-Willems

Dear Insider,

The French government has now placed hospitality on its "shortage occupation list" and, among other things, is accelerating the hiring of undocumented migrants. The situation is urgent: Since 2021, there has been a shortage of 100,000 employees with 150,000 vacancies unfilled. Every country, city and hotel group now has the same trauma: Maritim and the Rosewood Amsterdam are currently jointly looking for 700 employees; the planned openings are just around the corner.  Both offer a lot of flexibility and perks, just like American hotels. But can this be implemented in practice? Sarah Douag brings us the details. 

Is the software I just bought any good? Every operator hopes so, but who can see through the IT jungle at the ITB alone? And now AI too... We see: Millions of dollars in capital are flowing towards the tech-giants, which in turn are investing again themselves in order to remain the masters of distribution. "AI" now consists of networked "agent tools" - digital helpers in specific areas. In his commentary, Martin Kemmer, a tech-savvy hotelier, warns his colleagues "not to be mere spectators of this development again".   ... More

Magazine

Hotel values defy market shifts
14.3.2025

Despite seismic geopolitical shifts, European hotel values continued to rise in 2024. In some cases, cost pressures eased and demand for European holidays continued.

Dalata to restructure and prepare for sale?

HI+Dalata to restructure and prepare for sale?

The share price of Dalata, Ireland's biggest hotel chain, surged by 16% last Thursday, as the company announced a strategic review to boost shareholder value, which does not exclude the possibility of a sale. 

Risk control drives ESG reporting

HI+Risk control drives ESG reporting

Besides the laudable desire to promote clean air, biodiversity, transparent governance and staff, it should be clear to hoteliers to comply with ESG standards to minimise operational risks. It's mandatory now.

Hospitality targets low-skilled workers

HI+Hospitality targets low-skilled workers

There is a desperate need for labour in the catering and hotel industry. A recent study analyses the potential of a previously overlooked population group: low-skilled teenagers and young adults. 

Balearic Islands put together regulatory package

HI+Balearic Islands put together regulatory package

First there were demonstrations, now the Balearic government is getting serious about curbing mass tourism and has presented a package of measures. Accordingly, illegal offers are to be combated with high penalties and the tourist tax is to be adapted to the seasonal conditions of the islands.

Brand hotels remain strong

HI+Brand hotels remain strong

The number of hotel groups in the German brand hotel sector has recently moved up and down; innovative brands remain, despite crises. 

VIP News from 14.3.2025

HI+VIP News from 14.3.2025

Benjamin Vuchot, Clement King Man Kwow, Christobelle Yi Ching Liao / Fabrice Collet, Céline Vercollier, Damien Martin, Martin Abele / Julien Mattei / Sascha Dalig / Eckart Buss, Björn Franz / Stefan Meister, Rudolph Schiesser, Mark Jacob / Heinz Krähenbühl / Jürgen Fenk, Kurt Zech

News Mix from 14.3.2025

HI+News Mix from 14.3.2025

Adina/Hamburg, Arosa Kulm/Conversion, Art'otel/Rome, Atmosphere Core/Borgo Monchiero Heritage, Dama Living/foundation, Dormero/Aalen, Mönchengladbach, Dubai/visitors, Ginobbi Group/Private Residences, Gruppo Una/sale, Holiday Inn/Dresden, Hyatt/Centric, IHG/Berlin, Exeter, Leonardo/Baden-Baden, Minor/Porto, Moxy/Hohenlohe, Novotel/Malta, Croatia, Pacini Group/Rome, Pandox/Pullman, Radisson/Ankara, Ruby/Copenhagen, Schroders Capital/Monaco, Sina/Milan, Van der Valk/Calais, Wyndham/EMEA

Who is PAI, the new owner of Motel One?

HI+Who is PAI, the new owner of Motel One?

Eight funds managing 26 billion euros in assets, this is PAI Partners (PAI), the new 80 percent owner of Motel One. Following this week's "Breaking News", hospitalityInside did some research.

Airbnb boycott after political games

HI+Airbnb boycott after political games

Controversy is all over social media following the announcement that Airbnb co-founder Joe Gebbia has joined Elon Musk's Department of Government Efficiency (DOGE). This decision has sparked outrage among Airbnb hosts and users, with many calling for a boycott of the platform. Financial experts are monitoring the situation very closely.

ITB 2025: The techies have taken over

HI+ITB 2025: The techies have taken over

ITB 2025 is once again not a good mirror for the transformation of the industry: it is only a matter of time before the last hotel operators with a stand leave Hall 9. The techies and car hire companies dominate. 

Content Partner

Awards drive employees towards greater quality awareness
The Telegraph Office is "QR Forward Thinker" 2024
14.3.2025

By recognising hotels for their inspiring, holistic approach to online sales, Quality Reservations (QR) is setting new motivational accents. The measures implemented range from efficiency-enhancing 2-way interfaces to MICE links. 

F&B Heroes: The Psychology of Pricing, Simple to Apply
The Price needs context
7.2.2025

Many restaurant guests are currently price sensitive. Equally many want to treat themselves consciously and are willing to pay a good price for good performance. How to best address both groups and optimize your pricing is, last but not least, a question of psychology. Tim Plasse, Managing Director at F&B Heroes, explains what the hospitality industry can learn from e-commerce.

2025: MICE saves, business travel continues to travel
31.1.2025

Travel behaviour in the business and leisure segment will remain at the high level of 2024. Many meetings and congresses will be cancelled for cost reasons.

News Mix overview

Marketplace

User opinions replace hotel stars
14.3.2025

Stars have long indicated the quality of accommodation - but they are increasingly fading. More and more hotel businesses and others - such as holiday accommodation - are relying on online reviews instead.

ITB expands to Mexico
14.3.2025

At ITB Berlin 2025, Messe Berlin announces the premiere of ITB Americas - from 10-12 November 2026 in Guadalajara, Mexico. A B2B tourism trade show for the entire American continent.

Desired holiday: more comfort, less crowds
7.3.2025

Even in permanent crisis mode, Germans will not be deterred from travelling - not even in 2025. However, some will have to plan with a smaller budget. Those who have more in their travel budgets than in previous years attach great importance to quality and comfort.

75 million for more mews in DACH and the USA
7.3.2025

Mews secures a major investment of over 75 million US dollars via Tiger Global to accelerate Mews' growth in the USA and the DACH region. 

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HOT Paris program online!

"Hotels Tomorrow" 30 June/1 July 2025!

The program is online, speakers' names will follow soon. Register now!

www.hotelstomorrow.eu

Financial Results

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Revenue grows despite lower Euro

PPHE Hotel Group FY 2024: With higher occupancy and despite lower ARR the group increased its EBITDA and like-for-like RevPAR.

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At the upper end of the profit forecast

Choice Hotels Int. Q4 and FY 2024: The global lodging franchisor grows its global net room system size by 3.3%, including a 4.3% growth for more revenue-intense domestic upscale, extended stay and midscale rooms portfolio.

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Significant improvement in results

Scandic Q4 and FY 2024: During the fourth quarter the company sold more room nights than last year, despite exiting several hotels to optimize the hotel portfolio and returning to a more normalized pace of renovations.

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Synergies from the network

Hyatt Q4 and FY 2024: Synergies from an expanded network were the drivers for the good results in the fourth quarter and the full financial year 2024.  

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Building the group's presence in large

IHG FY 2024 Results: 2024 was an excellent year of financial performance, strong growth and important progress for IHG Hotels & Resorts. This week, the Group published its Full Year Results for the year 31 December 2024. 

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Capitalising on global travel

Minor Hotels FY 2024: The Thailand-based group celebrates a record-breaking year with 16% profit growth. Minor achieved robust gains in occupancy, revenue, and net profit on the back of global tourism boom.

Events to come

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HITT 2025: Nature's wake-up call, a call to rethink

The event location in Brussels has long since been decided, now the title and programme of the 8th HospitalityInside Think Tank (HITT) on 26/27 May 2025 follow: "Nature's Appeal: Can Hospitality be regenerative? Risk, Resilience & Innovation." Here are the contents; the names of the experts will follow shortly. Registration is open! 

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HOT, The Unconference

Hotels Tomorrow? This is knowledge about where the industry is drifting, where it sees new concepts and profits, thinks outside the box and wants to discuss. Simply HOT. The website for the new Europe-focussed investment conference in a new format is now online, including the topics. Save the date for a relaxed event format with in-depth content: "Hotels Tomorrow - The Unconference", on 17/18 February 2025 in Paris. (This date has since been postponed to 30 June/1 July 2025, editor's note). 

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Expo Real 2025 with a power package

The most important dates have already been noted in the 2025 calendar. The 27th Expo Real in Munich will take place from 6-8 October. The hospitality cluster is growing and networking is becoming increasingly important. This time, the joint stand "World of Hospitality" will feature two Get-together events.

HITT 2025 Outlook

Nature is the new partner

Nature is the new partner

The images of disasters are no longer changing, but the message has changed: No longer clean up damage, but prevent damage! Proactively protecting nature - merging it with infrastructure and project planning for tourism and hospitality. This is exactly where the HITT Think Tank 2025 (26/27 May in Brussels) comes in - for and with investors, operators, financial experts, lawyers, ecologists, architects, planners... Join us!

Picked

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New York bans trade in table reservations

Behind the scenes of New York's luxury gastronomy world, the restaurant reservation trade is flourishing. A new law aims to put an end to this. 

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Maldives: Resorts promote upcycling and marine conservation

To ensure that the Maldives remains a dream holiday destination, local hotels and resorts are committed to environmental and species protection. They produce key rings, jewellery and furniture from washed-up plastic waste, care for coral reefs and call for joint beach clean-ups.

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Pensioners back to work please

More and more skilled workers and valuable employees are retiring and taking their knowledge and experience with them. An initiative in Austria aims at bringing these senior citizens back into employment. 

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Natural material cork celebrates comeback

Cork everywhere. On the walls, the floor, the ceiling, even furniture and decorative objects are made from this renewable raw material. Because at Milan Design Week, the material with the somewhat dusty image is taking centre stage in the "Casa Cork". 

Archive

In the HOSPITALITYINSIDE ARCHIVE you will find 35,000 specialist articles from 25 years on the hotel industry in Europe and global trends (access via the current issue in the magazine). "Those who know the past can understand the present and shape the future."

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