In the whirl of the headlines... hospitalityInside turned 20
Dear Insider,
after such an exhausting year, I wanted to give our last issue today a more relaxed tone, but then sober reality caught up with us. This week, Union Investment put the Pullman Schweizerhof Berlin up for sale and intends to part with the tenant Revo Hospitality, the largest white-label operator in Europe. The operator is already taking legal action against the termination and plans not to move out. I have spoken to everyone involved. Positive: An experienced hotel manager joined Revo a few weeks ago as Chief Transformation Officer. Will she be the new CEO? Ruslan Husry continues to work intensively on consolidating the company.
Negative for Treugast, regardless of current events: The Munich-based consultancy had removed Revo Hospitality from its investment ranking at Expo Real and commented on this. It has now signed a cease-and-desist declaration against Revo Hospitality.
The rumours will abound again today. Stay cool! Use the Facts & Figures as a guide. The German hotel market is under more stress than it has been for a long time, for many reasons. The result: more opacity, less credibility. The fast-paced media, but also PR agencies pushed into a corner, contribute to this. My colleagues Susanne Stauss, Sylvie Konzack and I have found examples. ... More
Magazine
Why would a luxury brand buy a ghost village in rural Spain? Could this be the start of a trend where ultra-luxury hotels become curated ecosystems that discerning guests can immerse themselves in during their stay?
HospitalityInside Think Tank HITT
Content Partner
"From the very beginning, we thought in terms of generations, not quarters." A statement that shows attitude. Star architect Hadi Teherani lives by it, as does the Altenberger family, owners of the Krallerhof wellness hotel in the Salzburg region. The result is the 5,500 sqm ATMOSPHERE Spa, a monument to relaxation, a work of art. Only courage and vision can change the hospitality industry.
News Mix overview
Marketplace
Mulled wine, bratwurst and roasted almonds - these things can be really lucrative. The most visited Christmas markets in Central Europe are in Germany and France and will welcome over 17 million people in 2025 - mainly day trip tourists.
By 2035, most hotel discoveries and bookings will happen through a single AI conversation, at least half of back-office tasks will be automated, and most routine guest requests will be handled by AI agents. Human staff will be left to do what algorithms can't.
The Welcome Hotel Darmstadt has launched a pilot project. Together with Hotelbird and Vingcard, NFC-based wallet keys have been introduced in the hotel. These work without a separate app – and even when your smartphone battery is flat.
US border guards want to scrutinise the social media profiles of short-term visitors, such as tourists and business travellers from Europe. What is behind this data collection?
You can reach us directly using this orange chat symbol at the bottom right of your screen. Write to us! The next available team member will be happy to take care of your request. If the icon does not appear, please activate gosquared in your privacy settings (yellow icon at the bottom left on your screen).
20 years HospitalityInside
Financial Results
